Enterprise Rent-a-car's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Enterprise Rent-a-car

4.1

About this business

Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Richmond, VA. Just one of the 7,200 branches in over 30 countries helping with your car rental needs. Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A... read more

Location details

1 Richard E Byrd Terminal Dr, Sandston, VA, 23250, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 11:30 p.m.
Tue7:00 a.m. to 11:30 p.m.
Wed7:00 a.m. to 11:30 p.m.
Thu7:00 a.m. to 11:30 p.m.
Fri7:00 a.m. to 11:30 p.m.
Sat8:00 a.m. to 8:30 p.m.
Sun8:00 a.m. to Midnight
4.11,326 reviews
Select a rating
Jeff Nelson's profile image
Jeff Nelson 
7 years ago

Less then helpful when reporting the car I rented had a nail in the tire and tire went flat in hotel lot. "We have no cars to come and switch with you " - "you can call roadside assistance but we will have to charge you" Back to Hertz from now on 

Christian D'Andrea's profile image
Christian D'Andrea 
7 years ago

Calum the manager is awesome. He was clearly under-supported with staff... and yet he kept calm and managed just about everything with deftness and skill, on a very busy Sunday night. Checking folks in and out. Stacking cars. Cleaning. Managing. And wrangling cars (this is no small thing... the Enterprise staff drivers who bring cars from the remote lot are reckless menaces who race through the lot and almost rammed me on the way in... they'll probably kill someone one day... but Calum fielded a complaint about them politely... read more

Arnice Gandy-Campbell's profile image
Arnice Gandy-Campbell 
7 years ago

My attendance was great she was very professional and really cute. She offered us an upgrade and we did take it but the upgrade was not good. The car was not cleaned inside and there were ants coming out of the vent. We were in Richmond for three days and two out of the three days the ants were crawling out of the vents so that made me very uncomfortable. I normally don't have trouble renting a car from this company but this particular time it was not a good experience. 

Jacqueline J. Smith's profile image
Jacqueline J. Smith 
7 years ago
LaTinya Burruss's profile image
LaTinya Burruss 
7 years ago
Darcie Boschee's profile image
Darcie Boschee 
7 years ago

Had a great experience with Enterprise at the Richmond, VA airport. Every single employee was pleasant, efficient, and helpful. The service was top-notch. 

Rick Barnes's profile image
Rick Barnes 
7 years ago

What a great experience! Flight arrived late, after midnight, but the guys were still there renting cars. Super fast rental process and the turn-in felt like I needed to do something else because it was so easy! Bonus was I was offered a great car (Challenger) and my weekend was fantastic! 

Elena Ellis's profile image
Elena Ellis 
7 years ago

Receiving the chosen car was quick, and the return was even faster! The staff was attentive and professional. 

Robert Mackey's profile image
Robert Mackey 
7 years ago

I rented a dodge ram 1500 for 2 days,i had no problem with the truck.i wish I could had kept it.i went on line and rented it and when I got to the counter they were waiting on me.i will go back to them. 

Frequently asked questions about Enterprise Rent-a-car

How is Enterprise Rent-a-car rated?

Enterprise Rent-a-car has a 4.1 star rating with 1,326 reviews. 

When is Enterprise Rent-a-car open?

Enterprise Rent-a-car is closed now. It will open at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com