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Empower Energy Solutions
- Consumer Services
- Darien, CT
About this business
We are a Solar Energy company that specializes in providing the best combination of equipment, installations, financing and technology! We help homeowners tap into the largest sources of power in the SOLAR system to help create a green environment and greener pockets!
Location details
30 Old Kings Hwy S #1001, Darien, CT, 06820, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great company, excellent and personable staff, and a very smooth/stress free experience for me. I was very satisfied with the work done and the pace at which the project was completed. Originally I wanted solar panels, the Empower team was able to replace my roof and remove trees as a part of the project. They even let me select my own tree service company when I didn't like the quote I got from their contractor!
Bree your representative was very personable, kind and extremely knowledgeable. Her presentation was very informative and answered all our questions. She made herself available to answer any concerns we had and guide us through the entire process. She returned several times to help us fill out the paperwork and install the apps on our phone! She explained the rebate on the solar panels and helped us flag the information for later use at tax time. She is such a pleasure to work with throughout the process! The the panel insta... read more
When I was looking for a solar company, I found the market to be flooded with providers and was overwhelmed by all of the factors that go into switching over to solar. I wanted a company that could explain to me in layman’s terms my options. I also was not interested in a high pressure sales pitch because I was not necessarily ready to purchase immediately. If this is your situation, search no further!!! I was upfront about what I was looking for and had many questions. Bree Sa**** came to my home and was professional, warm,... read more
Business response:
Thank you so much for your thoughtful and kind review. We are a mission-based company, dedicated to helping our customers stay energy-independent. Our customer service team is staffed with highly qualified folks who really care about our community. Your review will be shared internally to recognize their great work. All the best and stay well and safe.
Every single moment of my experience with this company has been terrible. We do have working solar now though production is lower than promised, I suppose that could be blamed on the sun. It took them roughly 5 months for the install as they made soooo many mistakes (including saying they could install on our slate roof when they couldn't, putting rails on said slate roof, then having to take them off, replace the roof, put on new rails, they miscalculated how many panels could go on). The company did NONE of the work, every... read more
Business response:
Caleb, we are sorry to hear about the negative experience you had with our representatives. We will take the time to look into this situation and provide the necessary evaluation and retraining. Again, we apologize for any difficulties you may have had. At Empower, we pride ourselves in providing a great customer experience and we want to make sure you receive nothing less. If you wish to discuss this matter further, you can reach us directly by dialing ************* We look forward to speaking with you soon.
Luis is one of the most professional, transparent, reliable representatives that I have dealt with in a really long time. The customer service that I received from was outstanding, from the initial consultation, roof replacement, removal of the trees and the solar panel installation. I am so pleased with the services that I received. Luis / Empower went above and beyond to help me become a solar customer. I am impressed with the quality of service that I have received, since this kind of service is difficult to come by these... read more
Business response:
Thank you so much for your thoughtful and kind review. We are a mission-based company, dedicated to helping our customers stay energy-independent. Our customer service team is staffed with highly qualified folks who really care about our community. Your review will be shared internally to recognize their great work. All the best and stay well and safe.
Ryan was the absolute best! Empower Energy Solutions is a solid company with good follow through.
Business response:
Thank you for taking the time to write a review!
If you’re looking for a non-stressful and great experience going solar, this is the company to with. Our representative, Bree, made this transition very smooth. Very knowledgeable and welcoming personality was a big plus for us. This was everything we was looking for and the work came out looking amazing. From start to finish, they put us at ease and gave a piece of mind that everything was being taking care of. Constant communication kept us informed throughout the whole process. Honestly, if you’re looking to go solar, thi... read more
Business response:
Thank you for taking the time to write a review ******! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.
Ryan and the entire Empower team have been amazing. We have been kept informed of each and every step of the process which was also very clearly explained at the start. Ryan has been responsive every time we had a question. We are very pleased with the company and would highly recommend anyone to get solar panels from them. They made the process as easy!
Business response:
Hello ****** thank you for your response to our service! We are glad to know your experience with our team went well. Thanks!
Luis was awesome to work with. Besides his knowledge of the product and what it entailed he was friendly and funny I think that’s why I went with the company. Everyone that came to my house was pleasant and professional to talk, from the Forman breaking down what they were doing to the people that installed the new roof it was a great experience. Luis kept in contact with me throughout the process and giving me updates which goes a long way. I would definitely recommend anyone wishing to get solar panels to reach out to Luis... read more
Frequently asked questions about Empower Energy Solutions
How is Empower Energy Solutions rated?
Empower Energy Solutions has a 4.6 star rating with 571 reviews.
When is Empower Energy Solutions open?
Empower Energy Solutions is closed now. It will open tomorrow at 10:00 a.m.
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