Empire Jewelers's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Empire Jewelers

4.1

About this business

Location details

2901 S Capital of Texas Hwy, Austin, TX, 78746, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.123 reviews
Select a rating
Mauricio Mendoza's profile image
Mauricio Mendoza 
2 months ago

Be very cautious before purchasing jewelry from this place. While I initially considered giving this store a 5-star review after interacting with the manager, the service from a particular employee completely ruined the experience. I bought a $250 gold necklace, and less than 24 hours later, it snapped. I wasn’t engaging in any activity that could explain the break—no running, swimming, or anything that could cause damage. After visiting several other repair shops, all the jewelers pointed out that the chain was “hollow,” ma... read more

viviana villanueva's profile image
viviana villanueva 
3 months ago

Not the best quality! I bought a chain for Christmas in 2024 and in June 2025 the chain literally slipped off!! Went in to see what could be done and was told that there was a “cause and effect” the chain broke while having dinner.. also we had a diamond fall off one of our items from here and was also given the same answer 

Erin Goldsen's profile image
Erin Goldsen 
5 months ago

Great service! Very friendly and accommodating. I had two watches in my jewelry box that I hadn’t worn for a while that needed battery replacement. One is a seiko the other a Michael Kors watch. They did a great job with extremely reasonable prices. I now have alternate watch choices instead of just my smart watch! Thanks for the great service! I will definitely recommend!!!! 

Zelie Alvernhe's profile image
Zelie Alvernhe 
8 months ago

Went to this store to ask if my bracelet could be fixed knowing I had warranty with the brand. They fixed it even though I ended up telling them not to since they wouldn’t take my warranty, I was then forced to pay. 

Zack Curtis's profile image
Zack Curtis 
9 months ago

Vic was great. Very honest I’ve been to many jewelry stores. I walked in. He gave me a straight up price no bs. I highly recommend Empire jeweler in the mall in Austin 

Frequently asked questions about Empire Jewelers

How is Empire Jewelers rated?

Empire Jewelers has a 4.1 star rating with 23 reviews. 

When is Empire Jewelers open?

Empire Jewelers is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com