Elwin Television & Appliance

americantug 

on Citysearch

17 years ago

Great service – I have been associated with Elwin over 20 years and have had many items serviced going back to the original owner. Call any major brand HQ or any local store and I can assure you that Elwin will probably be the first choice. I have been to their shop for repairs and they swell of professionalism. This is not your mom/pop shop. Their guarantee is longer than most manufacturer new items. maybe these other reviews have other issues and the guy that used to work there....I wouldn't want him working for me either!... read more

ankanich 

on Citysearch

17 years ago

ANOTHER R.I. JOKE SHOP – Service man came out the next business day. Told me that it could be one of four problems, but could not do it in house. Told me it would cost 120.00 to pick up the television.That would be 240.00 and nothing done.Also labor then parts would mean a brand new LCD t.v.. I would not send my worst enemy to this place. 

needfixingnow 

on Citysearch

18 years ago

So far not impressed and I just want my dishwasher fixed!! – gave them my model # so they could order the parts. They called back, as they had written # incorrectly and needed me to call again with #. I returned call same day and spoke with woman who said that their system was down, but that she was taking down # and would make note of it in computer as soon as back up and running. This was almost 2 weeks ago and my service appt is scheduled for day after tomorrow. Get call from them this am that they never got the # and tha... read more

shreindizzill 

on Citysearch

18 years ago

elwin electronics – I was just recently terminated from elwin tv for telling customer's the truth. Customers would call in and ask why a repair man diden't show up or why there unit is taking so long to fix and instead of lieing to them like the managers instructed me to do i would tell them the truth which is a big no no at elwin. Instead of telling the truth they would have me and other call repes make up these cockameme reason's why we diden't show up for ex.. a technician called out or died or there finger was chopped of... read more

japeters 

on Citysearch

18 years ago

bad information again and again. Lousy service – Fast initial service. Was told 5 days for estimate by repair man. Then calling daily, after five days, I was told it takes 10 for an estimate. After another 7 days, I had to call, the cost of repair was same as cost of television. I had already paid initial cost for repair estimate, $150, so I said go ahead. I was told 1 week for the repair. One week later, I had to call , the parts were not in stock and they would be there in 2 days. 5 days later I called again and was told p... read more