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Elwin Television & Appliance
- Appliances
- Warwick, RI
About this business
Location details
55 Electronics Dr, Warwick, RI, 02888, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called Panasonic to get a local repair person (got a case #) and was told the closest repair person was in Niantic, Ct. I called Elwin and described my problem and she took the case # and called Panasonic for me. She called me back and said that the repairs would be covered by Panasonic (my TV is 7 years old). Kyle came out and replaced the main board and my tv is working beautifully. I highly recommend them..
Rip off and idiots working there – I purchased a Polaroid 46" tv from Wal-mart and got the 2 yr sevice contract. I started having problems so called for service. The kid who came out took my tv a part and since then I have had even more problems. No one ever contacted me for status updates. When I call them the phone rings forever, they put you on hold and I have been disconnected a few times. It has been a month now. After complaining to wal-mart about how long it is taking someone at elwin actually told me that it was taki... read more
Terrible Service! – We purchased a 47 inch Oliveia Flat screen 1080p HDTV w/ the extra warranty November 2007 from BJ's. The TV started to act up about Jan 2009 right after the manufacturer warranty was up. The TV on/off switch wouldn't work and when we could get the TV on, the screen would freeze at times causing you to have to shut it off, hope it turned back on again and start all over. We called the warranty company who set us up with Elwin TV for possible repair or replacement. They stated over the phone that it sounded... read more
Labor pains!!! – I have a 65" Mitsubishi that stopped working . Called Elwin Electronics, the girl in service told me there would be $145.00 charge for them to come out to the house to look at the television. If I chose to have them repair it, the $145.00 would be absorbed into the repair fee. They were in my home for just shy of an hour. The total parts cost was $27.80, the total labor charge was $310.00, for a total of $339.74. When I called to question the $310.00, I was told that was the price for a 65". They were up fro... read more
Horrible customer service, lies, overpriced, always has been.... – I never worked for them, so I have no ax to grind with them... I have had 3 items that I had to take to them, over the past 15 years, and 3 bad experiences... 1. Took a car stereo to get repaired, long story short, I NEVER got it back! 2. Took a surrround sound receiver to be repaired, over a YEAR later it comes back still not working right!!! 3. Took a TV to them, they lied to me several times on repair times, when I finally got it, it had a huge yellow line... read more
So you will know where not to go for repairs – I have had a television being repaired for 3 months now and I have paid $550 in advance in full and it is still not fixed. The communication is non-existent and a manager or owner is never available to speak to. Their customer service is also horrible, they do not call you although they say that they will call you in 3 days. Months go by and they don't update anything. When you do call them they have to check with the technician and he is never available. You would be better off... read more
most unprofessional group i've encountered – Tv has spent more than 2 months at there shop been returned to me still not fixed and never are truthful. completely lie right to your face after getting different info over the phone just ovverall worst experience would never recommend
Impartial reviews below? Please. – Gosh. I wonder if those two reviews down below came from Elwin employees, or maybe the owner himself. It's so transparent, Ray Charles could see it. NEWS FLASH: Any company that has to pad its own review section in an online forum is spending too much time worrying about reviews and not enough time taking care of customers. In this case, it looks like Elwin expends NO TIME taking care of customers. Use them at your peril!
Highly Recommend Elwin TV – I've learned not to blindly follow reviews. I saw terrible reviews of Elwin on the web after Circuit City said they would send Elwin to fix my Sony projection TV. So I phoned Circuit City back and they swore Elwin was great despite the web reviews. So I took a chance -- and Elwin turned out to be terrific! They came the very next day, as scheduled. Very polite and savvy tech. He'd checked the symptoms before he came, and so he arrived with a range of Sony parts. Result, in one 20-minute visit, he ... read more
Frequently asked questions about Elwin Television & Appliance
How is Elwin Television & Appliance rated?
Elwin Television & Appliance has a 3 star rating with 22 reviews.
When is Elwin Television & Appliance open?
Elwin Television & Appliance is closed now. It will open at 9:00 a.m.
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