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Elite Acura

4.8

About this business

Location details

2840 NJ-73, Maple Shade, NJ, 08052, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
ThuClosed
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.86,736 reviews
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tamrodbelfor's profile image
tamrodbelfor 
11 months ago

My experience was wonderful the wait was not long at all great customer service just wonderful 

Business response:

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Big G's profile image
11 months ago

Excellent customer service. Jon Lathers is respectful and understanding the customer needs. Jonathan took time to explain to us about our car alarm systems and vehicle systems. He is very knowledgeable and helpful with the vehicle systems .We needed some assistance with the vehicle systems. He took time to explain everything to us. Thank you so much Jon Lathers for all your help and support.. You’re the Best 

Business response:

Hello, we're happy you found Jon to be so supportive during your experience here at Elite Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Bparsons33's profile image
Bparsons33 
11 months ago

It is always a great experience at Elite. My service manager Patrick is great and always does a wonderful job 

Business response:

Hello, we're happy you found Patrick to be so supportive during your experience here at Elite Acura. Feel free to reach out to us if you need anything. Have a wonderful day. 

drleak1's profile image
11 months ago

Tom did a superb job taking care of all my issues and keeping me informed, 

Business response:

Hi, thank you for your kind review; we are happy to pass along your comments to Tom here at Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Agiunta33's profile image
Agiunta33 
11 months ago

Great service and very reliable. Service is a pleasant experience. It all starts at the top with Tom Alfonito 

Business response:

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! 

Mgasiorowski's profile image
Mgasiorowski 
a year ago

Ryan was excellent and got my service done. Prior to Ryan I had 2 appointments and was promised a loaner - no one called to let me know they couldn’t full fill that request. Instead I showed up twice and wasted time to find out I had to reschedule. Ryan finally helped me. 

Business response:

Mgasiorowski, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the lack of communication about the loaner car. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Pat Oliveto General Manager poliveto@group1auto.com 

njsteve53's profile image
njsteve53 
a year ago

Very efficient doing the work necessary. Also very friendly and helpful when first setting up the work. A very good experience. 

Business response:

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Dawn S's profile image
a year ago

I had a great experience at this dealership. I had routine maintenance performed and staff was very professional and friendly. Work was done efficiently. 

Business response:

Hi Dawn, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. 

Gkelly3405's profile image
Gkelly3405 
a year ago

The dealership has good customer service. They always do their best to handle your concerns regarding your car. 

Business response:

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. 

Frequently asked questions about Elite Acura

How is Elite Acura rated?

Elite Acura has a 4.8 star rating with 6,736 reviews. 

When is Elite Acura open?

Elite Acura is closed now. It will open tomorrow at 9:00 a.m. 

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