This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
El Centro Motors is the leading Ford dealership serving the Imperial Valley. We have a great selection of new and used vehicles, low prices, and a staff that is dedicated to assisting you in your new vehicle search. We proudly serve the entire Imperial Valley and San Diego County. Located in El Centro, we are just a short drive away from San Diego, Calexico, Mexicali, Holtville, Blythe, Indio and the surrounding areas. Once you have decided on a vehicle, our support team is here to help. From financing to service, we are ded... read more
1520 Ford Dr, El Centro, CA, 92243, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 7:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
service quality quick friendly honest
Business response:
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102
I was told that my warranty would cover what needed to be done but still had to pay $300.00 dollars. communication is very important to me and was never told that my car was ready. customer service sucks..still waiting for a check that I should of gotten weeks ago.. very unhappy customer..
Business response:
We are sorry to hear about this. Please call Mike Morris - Owner, at your soonest convenience. 760-336-2102
Went in to look for a truck with a specific engine and trim package. Sales man kept asking what for and said I didn’t need it. Also stated I wanted a lariat package for leather seats and again, was told I didn’t need it and kept trying to show me trucks I wasn’t looking for. When I come in to buy a vehicle I don’t want someone telling me what to buy, I know what I want that’s why I’m telling them. Not the first time this had happened.
Business response:
Jeremy, we are so disappointed to hear about this situation you have described. Please give us a call 760-996-5141 and we will do our best to make this better. We hope to hear from you soon.
Try HONORING THE WARRANTY PROVIDED!! Today I have to travel outside of the valley to get NY car fixed causing me extra charges because your facility refuses to dobthe work!!!!
Business response:
We are sorry to hear about your bad experience. Can you give me a call? 760-996-5141
terrible cars, horrible service.
Business response:
I'm sorry to hear you had a bad experience. Can you give me a call? 760-996-5141
very friendly staff. dropped car off the have shuttle to take you home and pick u up thank you ford in el centro for always taking care of my baby girls ride .....
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102
Great salesman and service. This is my 2nd car from them. I will be back to this dealership is what it should be Fast, friendly and professional.
Business response:
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102
Great business Great Ford Family thank you Ford
Business response:
Sandy, thank you for leaving such a great review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
the entire staff are great. service center always does good job
El Centro Motors has a 4.5 star rating with 1,100 reviews.
El Centro Motors is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com