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Edwards Chevrolet-280

4.7

About this business

Location details

5499 US-280, Birmingham, AL, 35242, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.73,001 reviews
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Rodney S.'s profile image
Rodney S. 
17 hours ago

I would caution all prior to visiting this dealership. The offer online went up buy $6000 dollars prior to signing off on an agreement. The $2995 fee for bedliner warranty is ridiculous and not included in the price of the vehicle. The online app that they have you complete for the trade in is accurate, but when you show up to the dealership, they then offer you $3000 less again thus creating another sticker shock of an additional $6000. I agreed to pay for the $750 bed liner spray they added but again I didn't know anyth... read more

Istvan G.'s profile image
Istvan G. 
a week ago

They charged us $450 for a battery replacekent. $ 250 for the new batter is OK - but $ 200 for labor sounds like a ripoff. 

X's profile image
X 
a week ago

Joe Basil Chevrolet gave me one of the worst vehicle-buying experiences I've ever had. I purchased a used 2022 Toyota Highlander based on promises that were made during the sales process. During the test drive, the AC was blowing hot air. I pointed it out immediately and was assured it would be completely fixed before delivery. I also pointed out two chips in the windshield and was told those would be repaired as well. Neither promise was kept. The windshield chips were never repaired, and the AC problem was never actually f... read more

Jim H.'s profile image
Jim H. 
a week ago

Would rate them ZERO if I could.Worst service department ever.Made an appointment for a 9:30 AM drop off but they did not even look at it until Thursday PM.Worked on truck Friday but did not bother to let me know it was done until I called them Friday at 5 PM .As far as the cost they might as well be wearing a mask because it was definitely highway robbery.I would not recommend Bill Kay Chevy to anybody,even an enemy. Stay away from all Bill Kay dealerships,I had a similar experience at Bill Kay GMC/Buick. 

Gerald H.'s profile image
Gerald H. 
a week ago

I’ve been searching for my first dealership car for months, and this place totally made my day! They helped me get into the exact car I wanted. It runs and drives absolutely beautiful. Huge thanks to Tim for EVERYTHING!! 

Danny M.'s profile image
Danny M. 
3 weeks ago

I had a poor experience with Butte GMC. The truck I purchased was not properly inspected or prepared for sale. At the time of the test drive and again at pickup, the vehicle was still dirty inside, had not been properly vacuumed, had visible spots that were never wiped down, and still had adhesive residue left from removed stickers. Additional issues became apparent immediately after purchase: * The horn did not work * The windshield wipers were deteriorated and fell apart * The battery was dead before the test drive * The t... read more

Christi G.'s profile image
Christi G. 
a month ago

I couldn’t be happier with my car buying experience! Teneah was professional, knowledgeable , and incredibly helpful from start to finish. She made the entire process smooth and stress free,she worked hard to get my payment where I wanted it. Her attention to detail and outstanding customer service made all the difference. I highly recommend her to anyone looking for a great car buying experience! 

D S.'s profile image
D S. 
a month ago

I had one of the most disturbing consumer experiences I have ever had with a dealership. I purchased a 2023 Chevrolet Trailblazer and was led to believe the transaction was completed. After the sale, the dealership claimed there were financing or paperwork issues, but I later spoke with GM Financial (which I recorded) and was told the problem was due to incomplete dealership paperwork. The GM Financial representative also questioned why the dealership did not simply correct/submit the paperwork or redo the contract. Instea... read more

Bo's profile image
Bo 
a month ago

I can not say enough good things about my experience at this dealership . I purchase a 2026 Colorado and my salesmen Fazion was amazing. Great guy took his time explaining everything and assisting with this purchase . Was also able to meet Kyle who also went above and behind to make this as painless as possible. I highly recommend this dealership and the mentioned sales team. Thank You 

Bo's post 1

Frequently asked questions about Edwards Chevrolet-280

How is Edwards Chevrolet-280 rated?

Edwards Chevrolet-280 has a 4.7 star rating with 3,001 reviews. 

When is Edwards Chevrolet-280 open?

Edwards Chevrolet-280 is closed now. It will open tomorrow at 9:00 a.m. 

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