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Eddy's Toyota of Wichita
- Car Dealers
- Wichita, KS
About this business
The non-commissioned sales staff at all Eddy’s locations are here to provide you with the best car buying experience possible, which includes a vast knowledge about every car on the lot and making sure you go home with the best price possible and a smile on your face. After each dealership was founded, a system was implemented to make sure the customers enjoyed their time at our dealerships. After Brandon Steven purchased Ford years ago, the number of Eddy’s dealerships grew to six and then 10 in a few short year... read more
Location details
7333 E Kellogg Dr, Wichita, KS, 67207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Upon the signing of my life away really the financing person had said that my specific loan requirements had went under some sort of review and that in the next week they would know for sure if the car would be mine. So I took off with the car that day and was told “ We’ll let you know when we get everything confirmed, at the worst you drive around a new car for a week and take it back if things change”. Anyway something I had asked about was if it would be okay if I could leave some of my belongings in the trade in for the ... read more
Business response:
We mailed the gas card that was promised to the customer in the middle of June 2024. This is the first we are hearing about the customer not receiving the gas card. Had the customer reached back out to Ashley and informed her then she would have sent another one to the customer. We are not sure if it was lost in the mail or if we do not have the right address on file. Since the reviews, Ashley has tried multiple times to contact the customer to verify his address so that she can get the new gas card mailed to the customer. S... read more
Best thing to do is do not buy car here or service anything here
Business response:
I am somewhat confused by this complaint. Mr. P*** has another appointment set up with us on June 14th to complete some services that were recommended at his appointment on June 3rd. i tried to call Mr. P*** to get more information but was not able to reach him.
Eddys Toyota sold me a car one day kept it several days after for 160 point inspection. I brought it back in to get oil leak fixed and sat there for hours. Took it to an independent shop. They showed me the leak is still fresh. Also the car has silt stuck underneath and in wheel wells that doesn’t come off in car wash station. I took it in on 4-18-24 annd they were going to charge me just to look at the car. I added First Mile and a maintenance package to my contract bringing total cost of a 2017 vehicle to nearly $18K. I fe... read more
Business response:
Customer has a scheduled service appointment to diagnose oil leak, check fluids in vehicle and clean the wheel well areas.
I went to look at an advertised blue tacoma. I was told it couldn't be sold because it had body damage. The salesman would not show it to me. but they have a blue one with four wheel drive and much more expensive. sound like bait and switch?
Business response:
Dealership's last noted interaction with this customer was Dec 2023, when he sold his blue Tacoma to us. We have one brand new blue Tacoma that was sold and arrived to dealership 4/13. Dealership has no other blue Tacomas on the lot or on any of our websites.
Eddy's lied to consumer protection and acted like they did me a favor talking about they gave me free services! The free services was part of the agreement that I would get a car that was working properly! I agreed that when they finished fixing everything, I would take full responsibility for any repairs that followed but consumer protection in KS said this was fine even if they didn't provide me a buyer's guide! I'm so amazed at what being black can do around here.
They were very friendly, and I had a great experience.
Business response:
Hello Brett, we are so happy that you enjoyed your experience with us! We look forward to working with you again soon! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207
O STARS!!! Eddy's failed to provide me a buyer's guide (which is BREAKING FEDERAL LAW) and got away with it! I contacted Consumer Protection who said I was wrong to accept the car and that the warranty I signed had a "We owe" notice saying Eddy's would be clear of any problems related to the car! THEY COM[PLETELY IGNORED THE FACT THAT THE USED CAR RULE WAS BROKEN ONCE I WAS NOT GIVEN A BUYERS GUIDE! I knew the car was a trade in, but I EXPCECTED TO BE SOLD A SAFE AND RUNNING CAR! This car CUT OFF WHILE I WAS DRIVING, WAS NOT... read more
I was traveling to Denver 1st week of June 2023 and transmission started slipping in my 2015 Toyota Tacoma . Scheduled appointment and brought truck to Eddy's service center at dealership .Explained to service rep what was suspected problem. ask for diagnostics to be run and problem fixed . 2o minutes later he appeared with list of suggested repair services all of which were standard mileage outlines by Toyota none of which were needed at that tiem truck had less than 116,000 miles on it . Told service rep just run diagnosti... read more
Good people with a high level of expertise. Expect to be treated with a high level of respect. I rarely give any one a five on anything, but these folks qualify.
Frequently asked questions about Eddy's Toyota of Wichita
How is Eddy's Toyota of Wichita rated?
Eddy's Toyota of Wichita has a 4.3 star rating with 6,636 reviews.
When is Eddy's Toyota of Wichita open?
Eddy's Toyota of Wichita is open now. It will close at 8:00 p.m.
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