This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Eddy's Chevrolet Cadillac
- Car Dealers
- Wichita, KS
About this business
We pride ourselves on being your Chevrolet and Cadillac dealer in Wichita, KS! Whatever you need, you can rest assured our non-commissioned sales team will find you exactly what you are looking for at a price you can afford. Why else should you visit Eddy's Chevrolet Cadillac? We have a top notch service department that can help with any make and model. From serious auto repairs to routine maintenance, you can count on our expert technicians to get the job done. Visit our Eddy's Chevrolet Cadillac family today at 8801 E. Kel... read more
Location details
8801 E Kellogg Dr, Wichita, KS, 67207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Don't trust GM at this location. Deal was made and right before everything was completed he wouldn't honor deal. Very shady business practices.
I don’t know why I keep coming back. Service department is a mess. Service sales guys says one thing mechanic says another. I come here to have a diagnostic because my truck is having issues. Decided to get an oil change while I’m here. I sat here for an hour to be told that the diesel mechanics are to busy to run a diagnostic the main reason I left work and drove 30 miles to the dealership. I just wish the service guys would stop lying and wasting people’s time. Then as I sit here another customer was told she would have t... read more
Took the car in for a simple brake change and to diagnose one other problem. They held the car for over 24 hrs for the diagnostic to come back. Diagnostic comes back with over $8000 worth of work they said needs IMMEDIATE attention. When we approved only the front brakes and rotor to be replaced, they refused to answer the phones for 4 hours. I only got a call back after my dad showed up, since he was in the area. If he hadn't my husband was going to. They said it'll be ready in the hour. Take it with a grain of salt since t... read more
i bought a toyota corolla from eddys about a six moths ago ,after i was contacted to bring the car for an oil change they recomended a tire rotation wich they did and on the same day my wheel and tire came off while driving on the highway i had to look for the wheel and tire off the highway and somehow put it back on since the right end suspension was on the asphalt. i told them what had happened and had insurance look at it and it had 5000 dollars worth of damage wich it had a 1000 dollars deductible wich we had to come up ... read more
Business response:
The customer was informed twice, once on 12/15/23 and again on 6/7/24, that the lug studs were a safety issue and need replaced. The customer opted not to have this work completed. The service manager spoke to the customer as well and the customer still declined the work. We will not be paying the deductible for the customer as they were informed about the issues, and they declined the repairs.
Hillco LLC has purchased many trucks from the Chevrolet dealership and has had smooth transactions and great service.
I traded a great condition 1977 Monte Carlo for a 2008 Mustang. The car had body damage which I was fully aware of but a Miss at 2000 RPM the salesman assured me the mechanics checked the whole car over "it just needed new fuel injectors and a tune. Drove home and did not drive it. I replaced all the injectors with new Bosch injectors no change. A month later the engine was not running well at any RPM. I checked with a code scanner "run lean code" replaced TPS, o2 sensors etc.. Checked compression in the cylinders, 6 were fi... read more
Came in to get 45,000 mile service on my 2021 Silverado. Service Advisor said I would need the Sever Conditions Service, I responded saying I don’t drive in severe conditions. He tells me if you drive more than 12k miles a year that it’s severe, I tell him show me where it says that. He goes and talks to his manager and says that he was told wrong and asks to see my owners manual. He pulls up what the severe conditions are and without asking he tells me that I fall under them, saying that I live in a city that is major and h... read more
Business response:
Kansas is considered severe conditions due to the extreme heat, extreme cold, and dusty conditions. Therefore, it is our obligation to offer maintenance based on severe conditions however it is always up to the client on how their vehicle is serviced. The lifetime warranty offered by Eddy’s is subject to the maintenance being performed on the vehicle per the conditions it resides in.
We have bought many cars from dealers all across the US, and none compete with how awful Eddy's Chevy Cadillac is. Throughout the week of 7/11, I was negotiating on a 2015 Yellow Roush Stage 3 Mustang with a sales person (Only ~400 of these made in 2015). We agreed to a price on Saturday, 7/16. He said he would call me later that day for the deposit and credit app, I told him I was busy so I would call first thing Monday, 7/18. Of course, I call them 15 minutes after they open on Monday, and read off my credit card info for... read more
OK HAD ENOUGH! I USED EDDY'S FOR SEVERAL ISSUES THAT I BELIEVE EDDY'S CAUSED TO CONTINUE TO GET MORE MONEY THROUGH MY EXTENDED WARRANY PROGRAM. RIGHT NOW MY TRANSFERR CASE HAS JUST WENT OUT AND I BELIEVE THIS SERVICE DEPARTMENT CAUSED THIS DAMAGE INTENTIONALLY! EVERY TIME I TOOK MY CADILLAC TO THIS PLACE IT CAME OUT WITH MORE ISSUES! I HAVE ALL MY RECIEPTS AND I KNOW THEY CREATED THESE ISSUES TO GET MORE MONEY! THEY SCREWED UP MY BRAKES! THEY CALLED ME AND TOLD ME MY AC WAS COMPLETED AND IT WAS NOT EVEN WORKED! THE SERVICE R... read more
Business response:
We have not looked at or touched the transfer case for this customer, we did no damage to it. We have not touched his brakes since March 15th, 2021. The customer never informed us that he was having issues with his brakes since that service visit. We did work on the A/C a few times in order to get it fixed. The customer only had to pay 1 deductible for the A/C repairs. The vehicle was here for 1 week without being touched as we were booked. The customer called and stated that his wife needed the vehicle, Chad informed the cu... read more
Frequently asked questions about Eddy's Chevrolet Cadillac
How is Eddy's Chevrolet Cadillac rated?
Eddy's Chevrolet Cadillac has a 1.4 star rating with 12 reviews.
When is Eddy's Chevrolet Cadillac open?
Eddy's Chevrolet Cadillac is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com