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Eastside Station
- Apartments
- Austin, TX
About this business
Move in today to take advantage of our LOOK & LEASE BONUS! From a unique architectural design that captures the eclectic vibe of the neighborhood, to the designer - inspired finishes in our one and two - bedroom apartment homes, to a whole host of resort-style amenities, our community sets a new standard in urban luxury. Stop by our leasing office or call for an appointment today!
Location details
1700 E 4th St, Austin, TX, 78702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Good pick for downtown i Moving in was smooth. Tatiana was very helpful and made sure I was properly accommodated. Location is good and close to downtown
Over-charges you for services such as fetch Here you will be charged $20 a month for Fetch. A services with notoriously terrible reviews and services. Seriously, google it. All there is is negative press with it. Your packages will be lost and delayed and you have no say if it appears in your monthly fees. If you try not to use it. Your packages will be either returned or stolen. I think this is a great example of how this apartment management does not actually care about you.
Do not live here When I moved out, I was charged for damages that were there when I moved in. They lost my move-in-inventory sheet and claimed I never turned it in, so they charged me for most of the price of the repairs out of my security deposit. Additionally, I had some irregularities with my water bill and the front office told me to pay the full bill anyway and that I would be reimbursed later when it was fixed. Unsurprisingly, they never fixed it and they say now that my water meter was fine the whole time, even though... read more
Business response:
Remy, we’re grateful to you for letting us know about your negative experience. We apologize that your experience did not match your expectations. We would like to note our Community Manager has worked with you directly to provide the following solutions. Since purchasing the property back in April, we had no record of the inventory and condition form you claim to have turned in. Your deposit was refunded up to 70% and the damage you claim to have not incurred, was reduced by half in good faith, based on your claim for not m... read more
great property and location! Living at ESS has been great! The area is so nice and everything is super convenient. It's close enough to enjoy the east side but not sooo close that it's noisy. The staff and maintenance staff are very attentive and nice. The property stays pretty clean for the most part and the facilities are super nice.
Business response:
We're delighted to hear about your experience! We are glad that you enjoy our location! We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!
New management is NOT GOOD I used to love living here, but unfortunately Mill Creek bought this complex and the management is really bad now. Amenities are always broken, appliances are always broken with long repair wait times, and the office managers (specifically Tatiana) are always very rude and unhelpful. I would have renewed my lease, but I will look elsewhere now.
Business response:
Hi, We want to thank you for taking the time to give feedback about your recent experience. We completely understand your frustration and apologize for not promptly resolving your concerns. Please call us at 512.713.1960 or send an email to EastsideStation@millcreekplaces.com to discuss your concerns. Sincerely, Maygan C., Assistant Community Manager
Horrible New Management New management is incredible neglectful of residences. From roach infested units to safety issues (garage gate has been open for weeks and numerous residents have had their cars broken into) to negligent maintenance (had an emergency issue at midnight only to find out there was no emergency maintenance.) Don’t move here.
Do not recommend, plenty of better options nearby Management is consistently negligent with building safety (for example the gate to the garage is constantly broken and just stays open, and there are a lot of car break-ins), as well as upkeep (no WiFi in common areas for months, floors are always dirty, packages left out because they refuse to buy additional lockers). Been here 2+ years and while the apartments are lovely, not worth the high cost for the aggravation.
Poor management Management is hostile to residents. Consistently aggressive responses to resident inquiries and generally difficult to work with.
Steer clear because new management The property itself is lovely. Apartments are spacious and well designed, and the location is ideal. I was very happy until a new management company took over in November 2020. Since then, my impression has shifted from feeling like a valued resident in a fun community to feeling like an unappreciated employee with an uncaring, absent boss. The new management lacks any sense of empathy for residents. That may explain their more obvious problem of incredibly poor communication. Some examples... read more
Frequently asked questions about Eastside Station
How is Eastside Station rated?
Eastside Station has a 3.2 star rating with 42 reviews.
When is Eastside Station open?
Eastside Station is closed now. It will open tomorrow at 9:00 a.m.
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