This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
We provide an atmosphere for everyone and serve fresh, made-to- order food. Our hot sauce is our secret recipe that has placed 1st in the National Buffalo Wing Festival in Buffalo, NY. Stop in to enjoy one of our delicious Salads, Wraps, Char- grilled burgers, Ribs and more... We offer a patio, full bar and great drink specials! Not to mention kid's eat free every Wednesday Night!
920 Randolph St, Thomasville, NC, 27360, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Good service and good food..
Business response:
Betty, Thanks!
Put in an online order and was given a time when it would be done. Got there to pick it up and had to wait another 40 minutes to get our food. the staff was unfriendly, unpleasant, not helpful and acted as if we were a burden to them. Food is cold also.
good food and service! I will go back!
Business response:
Sherry thanks!
wanted wings and decided to try east coast tonight. got seated immediately set there for 15 minutes had several waitresses walk by but never asked have we been served had we got our drinks ordered. when another family walked in and seated immediately and the waitress approached them immediately and ask them for their drinks. my family and I got up and went to the hostess stand inform them that we have yet to be served to come to find out the waitress for our area had went home. at 8:15 on a Saturday night we didn't have time... read more
Horrible service. Sat at a table for 25 minutes and never received service. When we told someone about this she told us the waiter was slow. Then spoke to the manager who was very rude and wasn't going to send anyone over. We left and the manager kept running her mouth even as we were leaving. Won't step foot in there again.
Business response:
Heather, Thank you so much for taking the time to let us know about this experience. We are so sorry to have let you down and will be addressing this with our staff ASAP. Please email us at GuestRelations@eastcoastwings.com so we can have a member of our management team reach out to you. Again, we appreciate your feedback.
Business response:
Hi Doreen and Patricia – thank you for bringing this to our attention. We understand your concern and apologize for any discomfort that you felt while dining at our Thomasville location. Unfortunately, it has taken a little bit longer than expected to get the AC unit serviced due to the high temperatures that we are currently experiencing. We appreciate your patience as we work to get the AC unit fixed as quickly as possible.
I’m really disappointed in how bad the service has gotten. Yesterday I did a to go order. Polynesian wrap and tenders. I waited almost an hour to get my food. Nobody was concerned with time or wasting mine. But I decided to give it another chance, figured it was just an off day. Tonight I ordered wings for my family and I walk in and the waitress/ hostess looked right at me and turned around and said to the other waitress “ I hope someone else gets that I’m not dealing with it” and walked off. Made me feel like my business w... read more
Business response:
Ashley, Thank you so much for letting us know that your visit was not up to par. We are so sorry to have let you down and will be addressing this with our staff immediately. We hope to serve you again in the future!
Went hoping to enjoy some wings and pretzels with pub cheese. Got to our seat, floor was soaking wet and no one came to take any drink orders. After 10 minutes of not being acknowledged, we left.
Business response:
Kathy Tulbert Chapman Thank you so much for taking the time to let us know about this experience. We are so sorry to have let you down and will be addressing this with our staff ASAP. Please email us at rewards@eastcoastwings.com so we can have a member of our management team reach out to you. Again, we appreciate your feedback.
East Coast Wings & Grill has a 3.9 star rating with 1,327 reviews.
East Coast Wings & Grill is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com