E. Dennis Heating, Cooling, Plumbing & Electrical

Chiquita H 

on BBB

a month ago

Wish I could give 0 stars! Terrible company with the most inexperienced technicians. We called them out last summer, they informed us that our compressor burned out, so of course we agreed to let them replace it. They installed the new compressor leaving the old filter drier on and the system still didn't work. They then said the *** needed to be replaced, we agreed to replace this as well. Now we are out about 5K and the system still isn't working. At this point we decided to call a different company because we are just pay... read more

Shane W 

on BBB

9 months ago

I have had an ongoing issue with my install. E. Dennis has put me off for two years on fixing my problem. They first gave excuses of it would "settle in" that I should give it more time. Since then more than 6 technicians and managers have come out to recommend solutions ranging from $500 to over $6000 to fix. Finally they settled on the $6000 solution and wanted me to cover it... I am adamant that I shoule not have to pay an additional $6000 for an install that was done incorrectly. They first said they would not help me un... read more

Albert 

on BBB

a year ago

I was very satisfied with the job performance of ***********************. He was prompt and extremely professional! 

Victoria S 

on BBB

a year ago

We have had multiple problems with this company. They had major issues replacing our HVAC system in 2022. They then overcharged the system with freon which we had to pay for them to come out and lower it. We have also had multiple issues with the system since installation. The most recent issue was the compressor failing. The part was still under warranty but they wanted to charge $2300 for labor costs and expected us to wait for over a week with out air conditioning in 90 temperatures, clearly because they did not want to p... read more

Lori J 

on BBB

a year ago

We purchased our unit in 2020 since then we have had to have the compressor replaced and now the motor! With the motor they ordered the wrong part! Note I have been without air since 5/3/24! I have tried to contact management and as of today 5/8/24 no one has contacted me! I have to give credit to the tech ******** he ***** rigged the system! Again today I called and NO ONE can give me an update as to when my $9,000.00 unit will be repaired! Are you kidding me! To be honest if I had to do it all over again I would run far aw... read more

Doug D 

on BBB

2 years ago

Very prompt had system working in minutes even pumped out water that had leaked in crawlspace due to heavy rains. 

James C. 

on BBB

3 years ago

Very disappointed. We are on ** Dennis' annual maintenance plan. Then, a simple routine maintenance turned into water leak and damages on ceiling and wall. The unit was installed and maintained by ** Dennis for many years. The technician came to do a routine maintenance and first caused water back ** in the drain pan. When we called him back to fixed the water back up, the technician just flushed the unit and caused a water leak without noticing it. A couple of days later, we found water damages on the ceiling and wall. The ... read more

Danny S 

on BBB

3 years ago

On time very professional. Cleaned up after work was completed. Very satisfied. 

Toni F 

on BBB

3 years ago

Excellent service. Knowledgeable and pleasant technician. Got the job done and explained everything.