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Dunkin'
- Coffee & Tea
- Knightdale, NC
About this business
Location details
7137 US-64, Knightdale, NC 27545, Knightdale, NC, 27545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
THE WORST DUNKIN DONUTS TO GO TO EVERYTIME I GO ITS SOMETHING! I dont understand why it’s even open still bc they are never together im so sick of it!!! I went inside to order then there was a sign and the lady told me to get in line to order I wait in line for 20mins LITERALLY!!! for them to say you can go not do mobile app and it can’t be while your in this line. They won’t get a penny out me and I’m done coming and the food and drinks never made properly
Worst service on the planet. Manager will lie right to your face. Beyond any bad experience you'll get anywhere.
Management here has GOT to get it together! Only two employees were scheduled for a swamped time of day. There were multiple cars in the drive through and a full lobby. This understaffing is a detriment to both the customers and the poor employees who were very kind despite all the mess. The employees were also being harassed by other customers. I’m really quite shocked by what seems to be negligence in the scheduling by management and will be calling corporate about it. It was truly upsetting to watch the employees do their... read more
I have come by this Dunkin’ Donuts several times to try to order coffee. And they literally refuse to give me espresso with a side of ice in a cup. They’re forcing me to order it like a latte, but I don’t want a big cup of milk, I want espresso shots. So disappointing I always prefer Duncan over Starbucks, but they keep forcing me to go to Starbucks instead
Dunkin Knightdale is a textbook example of a location that should not be operating. The customer service is consistently hostile, and today’s interaction made that impossible to ignore. The employee at the designated pickup area on duty wasn’t just rude — she was openly disrespectful, and had no sense of basic professionalism. I'd highly recommend closing this place. At the very least, don't go ever.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3 star rating with 708 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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