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Dunkin'
- Coffee & Tea
- Franklin, TN
About this business
Location details
500 Cool Springs Blvd, Franklin, TN 37067, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I purchased a coffee and a donut and instead of telling me they were out of the kind I asked for they just handed me my coffee and expected me to leave. I proceeded to have to go inside to be told they were out and that’s why they didn’t give it to me even though I paid for it.
Stale, smashed donuts, stood in line for over 7 minutes before I was even acknowledged as a customer. The only thing that tasted halfway decent was the Loaded Hashbrowns and honestly, they were soggy and had to be mixed together to get the flavor right. At least the wi-fi was strong and the lobby, basically clean. It's a Dunkin' but definitely not a good one. Even the crew was asking each other "Who's half eaten donut?" Was behind the counter.
I pulled up in dive thru and the person had a tone suggesting people should not bother her. I left. You dont want me spending here? I won't.
I don’t expect much from a place like Dunkin BUT… the temp inside the store was hot enough on a cold day to actually bake cookies. We left with out food… eventually after getting it. We ordered a few basic things and it was just hard. The 2 coffees with cream came with half and half… literally half cream and half coffee. Wow! My daughter tried to order a few doughnuts and was asked by the staff if she saw the doughnut she liked in the case… it was odd and stand offish. The 2 sandwiches we waited :15 for… only to find them up... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3 star rating with 141 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 9:00 p.m.
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