This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Dunkin'
- Coffee & Tea
- Niagara Falls, NY
About this business
Location details
150 Bridge St, Pelham, NH 03076, Niagara Falls, NY, 03076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 7:00 p.m. |
I’ve been disappointed with the customer service at this location specifically. The store appears to be consistently understaffed, which creates long wait times and a frustrating experience for customers. On multiple occasions, the front doors have been locked during business hours, leaving only the drive-thru open without any clear communication. On understaffed days, the staff also seems to experience limited order capacity, going as far as restricting which items customers are allowed to purchase. This results in slower s... read more
Lights off appearing closed went through drive through for door dash and scolded by employees about you need to come in to pick up door dash after sitting in drive through for 10 min. How about you do your job turn on all the lights an look open.
workers are incompetent
I spent 20 minutes in the drive thru yesterday for my medium coffee. When I got there, there was a total of 5 cars in line. It should not have taken me 20 minutes for the coffee. Since this one moved and re-opened, I call it the slow dunks. I went on a Saturday morning once, no cars behind me, and they asked me to pull up to the stop sign and wait for them to make my one medium coffee. The past 2 weeks the good dunks was closed for renovations, im glad I'm no longer forced to use this dunks.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 2 star rating with 62 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com