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Dr. Susana Alonzo, MD is a pediatrics specialist in Hayward, CA. She graduated from Far Eastern University--Nicanor Reyes Medical Foundation and specializes in pediatrics.
1251 W Tennyson Rd, Ste 2, Hayward, CA, 94544, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Did you leave the office feeling satisfied with your visit? Yes
Did you leave the office feeling satisfied with your visit? Yes
First, when you sign in, notice that there will be 3 or 4 others that have the same appointment time as you for the same (only one) doctor in the clinic. That being said, over a dozen or so must wait in a 3 x 6 feet waiting area for at least half an hour where everyone can trade bacteria. Don't schedule an appointment around 4-5 pm. If you do, expect to be rushed and wait for at least an hour. Don't schedule immediately after they reopen after lunch break. The staff and the doctor will be at least 10-20 minutes late returnin... read more
Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes
Almost every time I bring my child in, they say that they have to run a ton of tests that are very pricey. Sometimes, my child just has a cough, and doesn't need all those expensive tests. It's very annoying. I wish they had been a little more respectful of my values and opinions on parenting issues. They were a little understanding, but not enough. The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. Everyone was pretty much wedged in. and now that i need my childs sho... read more
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. It was really nice to see how patient they were with first-time mothers. I've seen some other pediatricians get really annoyed whenever a first-time mother asks a question, but they don't do that here. They have really great customer service here. They alw... read more
We've transferred to another pediatrician. The office is extremely disorganized and cluttered. The front door does not open all the way as a bookshelf blocks it from opening just after half way, this means it is NOT handicapped accessible . The waiting room is dingy and dirty looking. The office staff is very disorganized. As each patient arrives while I am waiting the staff always ask the same question...What is your insurance. They actually are supposed to know this before you walk in the door. When I was asked to wright p... read more
Was this provider's staff friendly? Not Really Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Did you leave the office feeling satisfied with your visit? Not satisfied, but not unhappy Was this provider willing to stay open late to accomodate your needs? No, they close exactly on schedule despite any circumstances Was this provider argumentative or easily angered? Somewhat, they didn't want to listen to almost anything I said
Dr. Susana S. Nolasco-Alonzo, MD has a 3.5 star rating with 19 reviews.
Dr. Susana S. Nolasco-Alonzo, MD is open now. It will close at 5:00 p.m.
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