Dr. Robert H. Zoellner & Associates, OD of Tulsa Optometrist

Anonymous 

on Healthgrades

7 months ago

I would give 0 stars if I could. My sons glasses broke in October, we took them in to get the warranty replacment since he had only had them a couple of weeks. It took over 2 months for us to get the new glasses. Even with calling weekly for updates. they did not even order the new glasses until the end of Nov. We pulled our scrips and will not go back. 

So Disappointed 

on Healthgrades

a year ago

Have glasses that are totally worthless?? Had an exam and picked up glasses the next day. Brought them back that afternoon because I can not see with them. Everything is blurry and out of focus. At first they could not find me in there system and asked if I had an exam somewhere else. I was there less than 24 hours before. Then they said prescription is fine we will have to send glasses that I have already paid for somewhere and will contact you in a few weeks. 5 weeks later I called and they said oh yeah your glasses are he... read more

Senior Citizen 

on Healthgrades

a year ago

They were very nice. I picked out a pair of frames approved by SoonerCare. They were single vision with bifocals (not designer, name brand frames). When they got stolen, I went to see how much it would cost to replace them. Nearly $500!!!!! I learned I could have went somewhere else for much less. I have Medicare Medicaid by the way. 

Anonymous 

on Healthgrades

a year ago

Maddie is amazing! 

Russell Mc 

on Healthgrades

2 years ago

Changed eye doctors recently and made an appointment at the Harvard location. I was able to be scheduled within the week and the office visit was pleasant with almost no wait time. The doctor was professional and answered all my questions. 

Britney Thomas 

on Healthgrades

4 years ago

Seriously the worse place to get glasses. I thought I'd try it out because of the prices. I guess I'll go elsewhere where the type of contacts I ordered matter. If you want good customer service. This is most definitely not the place to come. They make it clear you as a customer are not a priority. I noticed this when I came for my exam. It was reaffirmed when I tried to pick up my contacts and they told me it was my fault the girl ordered the wrong ones. Seriously, I can only tell her what I want. I can't type it in for her... read more

Angie Buchanan 

on Healthgrades

4 years ago

No employees were wearing masks. I did not feel they were taking covid and our safety seriously. I will not be back. 

Julie Taylor 

on Healthgrades

5 years ago

I am not and was not happy with my Dr. Zollner experience. I had to get a new prescription because I was losing my vision insurance, so this was one my last options. I had to get a quick appointment, so that I could get new glasses. When I went in, I had to wait. Went in for my exam, he made me feel like I didn't which one was better, 1 or 2, 3 or 4. Then I had to wait again, picked glasses that I thought was in my insurance range...wrong! Then all five hundred extra charges that I was slapped with. My insurance apparently d... read more

Mary Dye 

on Healthgrades

5 years ago

I went in with a check for eye exam two lenses tent and triple bi focal the check was from a reputable organization in Tulsa that helps unfortunate people I called ahead for pricing and approval After I handed them the check I was told they do not take checks but will make an exception Afterward I was told the office had no way to confirm if the check had been cashed I had to confirm the check had been cashed I am a big customer service feen whom ever trained the staff on phone evacuate needs to be retrained themselves For p... read more