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Dr. Jose Mena, MD
- Pain Management
- Coral Gables, FL
About this business
About Baptist Health South Florida: Baptist Health South Florida is the largest healthcare organization in the region, with 10 hospitals (Baptist Hospital, Baptist Children's Hospital, Bethesda Hospital East, Bethesda Hospital West, Doctors Hospital, Fishermen's Community Hospital, Homestead Hospital, Mariners Hospital, South Miami Hospital and West Kendall Baptist Hospital), more than 40 physician practices, 50 outpatient and urgent care facilities, Baptist Health Medical Group, Baptist Health Quality Network and internatio... read more
Location details
13101 South Dixie Highway 400, Ste 400, Coral Gables, FL, 33156, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Can’t thank enough. My mother fell and we did not get answers. We finally did an appointment with Dr Mena. He found that she had a sacrum fracture. He gave us 2 options. We went with the less aggressive approach. After a week of still be in pain, he did a sacral sealing procedure which was the other option. She was pain free next day.Thank you for treating her.
Business response:
Hello Jose - We are so grateful for your kind review of Dr. Mena. Thank you so much for sharing your positive feedback. We will be sure to pass along your compliments.
First of all, I don't get to see the doctor but the PA. Then when I see her, she sends me to do physical therapy because for some reason, this has to happen before I get an MRI. Never mind that I have been in PT already for months and that I don't get better. I was told that if I got an MRI, I would probably have to have surgery. Well, should I not be the decision maker on that if that is the case? I had a follow up appointment which I could not make it to, and I cancelled appropriately but when I called to reschedule today,... read more
Business response:
Hello Lissette, thank you for taking the time to provide your feedback. We would like to apologize for your overall experience and would like to look into this matter further. Please feel free to contact our Patient Experience team at BHMGPatientExperience@baptisthealth.net or 561-955-5070 to discuss your concerns. Thank you.
Excellent bedside manners, personable with caring attitude. Highly recommend Dr. Mena.
Business response:
Hello, thank you so much for the five-star review of your visit with Dr. Mena. We appreciate you taking the time to rate your healthcare experience.
I made an appointment with Dr Mena and was assigned to his nurse practitioner. Appointment was put out about a month. They took insurance information and said they took my coverage. I waited the month. My appointment was for August 24th. The staff calls me on the 23rd to tell me that they don't take my coverage. I waited a month for incompetence. Now I have to find another doctor and wait another one or two months. Your staff is incompetent.
had an appointment with Dr Mena 7/10/23 and the staff changed my appointment with a nurse practitioner and let me know the same day, so I couldn’t see Dr Mena. I have a pain and I did my appointment 20 days ago, why? Dr. Mena need to know how work the Doral Staff, I’m very disappointed
Business response:
Hello, we are sorry you had this experience. We value your feedback and will share your comments with our team. If you would like to further discuss your concerns, please contact our Patient Experience team at 561-955-5070 or BHMGPatientExperience@baptisthealth.net. Thank you so much.
Excellent great bedside manner and very knowledgeable. I felt like he cared about me.
Dr. Mena was excellent! A great professional and knowledgeable in his specialty. Dr. Mena was very kind and diligent in explaining the best care for my condition. I certainly fully trust your diagnosis!
Good
It was a very good and informative visit
Frequently asked questions about Dr. Jose Mena, MD
How is Dr. Jose Mena, MD rated?
Dr. Jose Mena, MD has a 4.7 star rating with 266 reviews.
When is Dr. Jose Mena, MD open?
Dr. Jose Mena, MD is closed now. It will open at 9:00 a.m.
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