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Dr. Gretchen Campbell, KCA Neurology
- Neurologist
- Franklin, TN
About this business
KCA NEUROLOGY strives to be the best private practice model possible. We will offer superior customer service, superior medical care and we will not compromise this quality for the sake of time or profit. All patient issues will be handled with timeliness & compassion. Better Neurologists, Better Care, Better Results.
Location details
4323 Carothers Pkwy #609, Ste 609, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Appointment was very quick and thorough. She is recommended.
I have nothing but great things to say about Dr. Campbell. I live in Huntsville, AL and had seen three different neurologists here in town but decided to pay her Franklin, TN an office for a second opinion and I'm so glad that I did. She's very thorough and goes out of her way to ensure her patients are taken care of. Disregard all of the negative reviews and pay her a visit.
Dr. Campbell is the worst doctor I have ever been to. She doesn't listen, look at her notes and response time is ridiculous. I went in for overall numbness. She put me through four nerve tests, three MRI's and my last visit with her, she contradicted herself on my diagnosis. When I asked about the numbness, she said, "you're going numb?" That was it for me. Her staff would not return my phone calls. The front desk receptionist is incompetent.
Had to wait an hour and 15 minutes past our scheduled appointment time to see Dr. Campbell, and when she finally came into the room, she never even acknowledged that she was late and we had been waiting a ridiculously long time. She was rude and dismissive when she spoke to us, and it honestly didn't even seem like she had read the patient history. The worst part is that we were there for something that could have and should have been taken care of over the phone.....Reviewing NORMAL results.
I would not recommend this facility to anyone. I was experiencing stroke like symptoms. Went in for a consult. Was told I needed an MRI. I had to push the request through so I didn't have to wait three weeks. Once the results were in the doctor on staff refused to explain whether my MRI showed stroke related problems without another appointment. I was then told it would be 6-8 weeks before an appointment was available. This is totally unacceptable to a patient who is concerned about stroke sympt
She is a great doctor. Very knowledgeable and very nice. The office was just so disorganized and in a state of flux. Maybe they have gotten things more organized in the last 6 months. The staff is very friendly and they are very punctual.
Total wait time was 3 hours for a 10 minute follow up RX visit. Was told both nurse Practitioner's no longer worked there. Obviously day was over scheduled. Like Dr Campbell, but individual male that came into room after visit to make next appt was very defensive when told we had a 3 hour wait. He blamed the wait on insurance companies and pre authorization problems. Appt was made back in January do not see how there wasn't enough time to handle any insurance or care ? Dr never apologized.
Dr. Campbell is a horrible doctor. No bedside manner and very unorganized. Her office staff is very incompetent. Intelligence level is called into question. Save yourself a trip. Avoid this doctor.
Compassionate, intelligent, listens well and is humble at the same time. Staff is great, and just love this provider.
Frequently asked questions about Dr. Gretchen Campbell, KCA Neurology
How is Dr. Gretchen Campbell, KCA Neurology rated?
Dr. Gretchen Campbell, KCA Neurology has a 4 star rating with 54 reviews.
When is Dr. Gretchen Campbell, KCA Neurology open?
Dr. Gretchen Campbell, KCA Neurology is open now. It will close at 4:30 p.m.
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