Dr. Emilia E. Gomez, MD

tara 

on Wellness

14 years ago

They were cold and not friendly enough. It takes them forever to get back to me. I never get my questions answered within a reasonable time period. This provider has very little helpful information to give me. She was rude and made my child cry. 

james 

on Wellness

14 years ago

They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. I had to wait a few days to get an appointment but I eventually got in. They are always polite and never use foul language, which I really appreciate. I was kind of disappointed at how much they didnt knew about child safety and nutrition. They only gave me the most basic information. I had to wait a long time in the waiting room and I felt rushed. 

Anonymous 

on Wellness

14 years ago

Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes 

mommyoftwokiddos 

on Wellness

14 years ago

Dr Gomez is a good pediatrician, who is warm, compassionate and open minded to my thoughts and opinions. When I call her office, I can always get the appt. times I need or even a same day appt. During the well exams she spends alot of time in the room going over all my questions and is able to give me good advice. Dr. Gomez and her staff are always knowledgeable and very friendly. Everytime I go it has been a good experience. 

DAD111 

on Wellness

14 years ago

They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. After I told them that I'd like to seek a second opinion, not only did they not get upset, they encouraged it. It made me trust t... read more

kim_22 

on Wellness

14 years ago

I know that I can always trust them to have my child's best interest in mind. I feel comfortable talking to Dr. Gomez, she is very knowledgeable and sincerely cares about my kids. They've always put my child's needs first. I love that they never over-treat my child, and only do procedures that are needed. I've heard of some doctors that will prescribe expensive tests for everything, but they've never done that here. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. If my c... read more

Guest 9999 

on Wellness

14 years ago

They had signs in the waiting room designating areas for "sick" and "well" children, but I didn't really notice anyone following it. It wasn't really enforced and the signs weren't that noticeable. The magazines in their waiting room were so boring. It made my time in the waiting room drag. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me. Getting a convenient appointment time with them is almost impossible. They have really weird availa... read more