Dr. Dipa H. Patel, MD

RR 

on Healthgrades

5 months ago

They first cleared me fully, and after more than a month the Dr wanted to examine something as she wasnt clear from the first set of images she called me back(mind you it was posed like something was unclear and they wanted a better look) - for me it was a follow up to my preventative visit, but they decided to bill me a whopping over than a 1000 dollars for a followup they made me come to which even my PCP or technician wasnt sure why or what the Dr saw that needed for a follow up. I have called them several times to get cl... read more

Anonymous 

on Healthgrades

2 years ago

Wonderful doctor and clinic, thorough, meticulous, smart, and kind. And dark chocolate hearts. 

M Hanson 

on Healthgrades

2 years ago

I visited in 2017, was eventually billed in 2018 after insurance made a partial payment. We have a bill that we marked paid. Received a letter dated 7/11/22 saying I still owed the remaining bill. Called to talk to the billing department. Got VM, and left a message. 2 days later I got an email sent to my wife's email detailing my procedure and the bill and answering questions (HIPPA violation) but no identification as to who emailing. They only would provide "BC" as contact after I asked for a person, they refused to talk to... read more

Elham G 

on Healthgrades

2 years ago

She found the smallest tumor that would have been missed by most. I’m grateful to Dr Patel. 

Mimi 

on Healthgrades

3 years ago

You cannot trust Dr. Dipa Patel. She performed an ultrasound on my breast and found that my breast was normal. After what she recommended a preventive breast exam that was unnecessary due to negative ultrasound. Her billing department charged me for diagnostic mammogram. They sent my insurance a bill of $8,756.00. When I came to the facility to understand the bill and speak with Dr. Patel, they refused, I asked to speak with a supervisor. They asked me to wait in the wait room. They didn’t ask me to leave, they called the po... read more

Anonymous 

on Healthgrades

3 years ago

Dealing with billing department is a mess. They don't even reply to emails and there is no phone 

No for privacy, thank you 

on Healthgrades

4 years ago

No Covid protocols. None. Masks, yes, but lobby is not ventilated, patients sit literally on top of each other, men are waiting for wives inside, despite a sign on the door that this is for patients ONLY. No privacy, the staff ask HIPAA private questions out loud in front of the entire staff and lobby. Is this how women and maybe cancer patients are treated?!?! YiKES, no wonder women skip the annual mammogram!!! Will not be back, in fact, trying to find an appt with Stanford Health right now and walk away from this place. Th... read more

Anonymous 

on Healthgrades

5 years ago

I did not have any bad test results but I was embarrassed that the doctor discussed my results in an open area next to the workers, instead of a private room. 

Anonymous 

on Healthgrades

6 years ago

To be honest, I don't know much about Dr. Patel because I only see her when my exam is done and she came out reading my result. Her office staffs are horrible, 1 they don't answer their phones , 2 if you try to reach their billing department the calls will go straight to their answering machine. They never call you back even if you leaved them numeral messages. To top it up the billing department don't know their billing codes. They used the wrong code to bill the insurance company, and ending up making patients paying their... read more