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Dr. Cynthia Ferrelli
- Podiatrists
- Williamsville, NY
About this business
Location details
7407, 330 Harris Hill Rd, Williamsville, NY, 14221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Ferrelli and her staff are the warmest most caring people I have ever met in the medical field. They are truly attentive to my needs. I am so grateful for the care my feet are receiving. Keep up the good work!
I have been going to Dr. Ferrelli for about 20 YEARS! She diagnosed bunions & assisted in the surgery. I continue to wear the orthotics provided by her. Over the years, she has replaced the orthotics, yes, they do wear out & I was disappointed when she diagnosed nail fungus! We worked on that together & I followed her instructions. No more fungus! Her office staff is of the highest caliber with patience and competence. There is no other like her!
Business response:
Hi, Kathy! Thank you for taking the time to leave this great feedback. It's great to hear that you have been happy under our care, and hope all is well.
My experience with Dr. Ferrelli & staff has been nothing but positive. Recommended by a family member, I would also unequivocally endorse Dr. Ferrelli to anyone seeking care and treatment in her specialty.
Business response:
Thank you for the kind review, Dennis. I appreciate the recommendation and look forward to seeing you at your next appointment.
I would definitely recommend Dr Ferrelli to my friends and family! I am a hairdresser and since I have been fitted with orthotics for my shoes I no longer have back pain and I have a lot more energy. She has been great with fitting me properly and I am very happy.
Business response:
Thank you for taking the time to post about your experience! I appreciate your kind recommendation.
My job keeps my on my feel ALL DAY long. I had extreme pain, and was having difficulty getting through the day. Dr. Ferrelli completed a thorough examination to determine my diagnosis. She molded me for precise foot inserts, which helped tremendously! I feel like a new person, and have no complaints being on my feet all day. It not only helped physically but emotionally too. She continues to follow up with me to be sure all is well!
Business response:
Thank you for the excellent review, Michael! I am happy to hear from you and I appreciate your recommendation.
Extremely rude receptionist and staff. I would not recommend this office. Every interaction with the staff was unpleasant.
Extremely rude receptionist!!! I arrived 10 minutes late due to traffic and they were not understanding at all. After driving 55 minutes to get there she wouldn't even check me in. All they cared about was getting out of work. Didn't even care to reschedule my appointment. They would rather lose the business. When will businesses realize that the first impression is with the receptionist!??
Business response:
We ask all new patients to arrive at least 20 minutes early so if you are 10 min late, that is technically 30 min late. We run a very timely office schedule and cannot accommodate tardy patients since this throws off the entire schedule, including other patients who might have appts. after being at our office, plus myself & my staff who have commitments after work hours as well. My receptionist is not rude, but that's what a person will say when they are in the wrong and don't want to be told.
Rude office staff, 'too expensive to mail receipts'. Considering how expensive a simple treatment is, I think it's completely inappropriate that the office cannot afford to mail receipts to patients. I have never experienced this with any physician office.
Business response:
We DO mail receipts & I apologize if you were given incorrect information.
Frequently asked questions about Dr. Cynthia Ferrelli
How is Dr. Cynthia Ferrelli rated?
Dr. Cynthia Ferrelli has a 4.1 star rating with 101 reviews.
When is Dr. Cynthia Ferrelli open?
Dr. Cynthia Ferrelli is closed now. It will open tomorrow at 9:00 a.m.
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