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Downtown Ford

4.8

About this business

Location details

809 S 5th St, Louisville, KY, 40203, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.8369 reviews
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Anissa's profile image
Anissa 
6 years ago

4.5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service Great jod, fast and efficient 

Jacob's profile image
Jacob 
6 years ago

5 Star : My Experience Very fast! Amazing job on the body work. You all didn’t have to vacuum out the inside it wasn’t in the scope of work. But you did it anyway. Great communication At no point was I having to guess or wot set when I would get my truck back! Thank you all so much. 

Polly's profile image
Polly 
6 years ago

5 Star : My Experience I was very impressed by the updates sent to me. The job was done very well and promptly with kind and courteous service 

Mohammad's profile image
Mohammad 
6 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service Excellent service 

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Brittany 
6 years ago

4.5 Star : Likely to Recommend The staff was friendly and attentive. 4 Star : Repair Quality My car is still making a grinding noise on the driver side when I turn my wheel that I mentioned when I dropped it off. The body work is great though. My door looks great. 4 Star : Customer Service My car is still making a grinding noise on the driver side when I turn my wheel that I mentioned when I dropped it off. The body work is great though. My door looks great. 

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Jamela 
6 years ago

5 Star : My Experience They kept me updated with the repairs . Very nice people with great customer service! I will definitely recommend my family and friends! 5 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service 

Bobie's profile image
Bobie 
6 years ago

0 Star : My Experience I do appreciate what you could do. The external cosmetics looked great. Great job! However, I was unable to get other issues taken care of that needed attention. I will get another opinion as to why my windows and sunroof fail to operate properly. And lastly, the SRS light remains illuminated. That was not an issue prior to bringing my car to your facility. Overall, you have great professional staff. Once again I am very impressed with how great my car looks. Thank you very much! 

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Heather 
6 years ago

5 Star : My Experience fantastic customer service. great communication, friendly, professional, efficient. 5 Star : Likely to Recommend I have already recommended to friends and family 5 Star : Repair Quality Fantastic customer service 5 Star : Customer Service Fantastic customer service 

Holly's profile image
Holly 
6 years ago

5 Star : My Experience Thank you for making it seamless and streamlined doing both regular repair and body shop. Very helpful and kind! 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Frequently asked questions about Downtown Ford

How is Downtown Ford rated?

Downtown Ford has a 4.8 star rating with 369 reviews. 

When is Downtown Ford open?

Downtown Ford is closed now. It will open at 7:00 a.m. 

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