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Downtown Ford

4.8

About this business

Downtown Ford is an automobile dealership that deals in sale and purchase of new and used vehicles. It provides various cars, hybrids, crossovers and sport utility vehicles, trucks, vans and minivans. Its new Ford models include the Expedition, Explorer, Escape, Edge, Freestyle, Ranger, F-150, Mustang, Freestar, Focus, Crown Victoria and Five Hundred. The dealership has several divisions that include business, rentals, service, finance and parts special. It provides several pre-owned vehicles from various manufacturers, incl... read more

Location details

809 S 5th St, Louisville, KY, 40203, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.8353 reviews
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Bobie's profile image
5 years ago

0 Star : My Experience I do appreciate what you could do. The external cosmetics looked great. Great job! However, I was unable to get other issues taken care of that needed attention. I will get another opinion as to why my windows and sunroof fail to operate properly. And lastly, the SRS light remains illuminated. That was not an issue prior to bringing my car to your facility. Overall, you have great professional staff. Once again I am very impressed with how great my car looks. Thank you very much! 

Heather's profile image
Heather 
5 years ago

5 Star : My Experience fantastic customer service. great communication, friendly, professional, efficient. 5 Star : Likely to Recommend I have already recommended to friends and family 5 Star : Repair Quality Fantastic customer service 5 Star : Customer Service Fantastic customer service 

Holly's profile image
5 years ago

5 Star : My Experience Thank you for making it seamless and streamlined doing both regular repair and body shop. Very helpful and kind! 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Joseph's profile image
Joseph 
5 years ago

5 Star : My Experience Thanks for taking care of my car. I appreciate it. That's great. 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service The shop treats me good. 

Mary's profile image
5 years ago

5 Star : My Experience Staff very personable, professional, kept me updated throughout the entire repair process, can't say enough about how pleased I am with the finished product, I would recommend them to everyone 5 Star : Likely to Recommend 5 Star : Repair Quality Stellar 5 Star : Customer Service 

Donald's profile image
Donald 
5 years ago

5 Star : My Experience On time, very polite and great service 

Barry's profile image
5 years ago

5 Star : My Experience Very easy to work with. We liked the free rental car. 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Shermain's profile image
Shermain 
5 years ago

5 Star : My Experience Customer service was great... 

Kristen's profile image
Kristen 
5 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Frequently asked questions about Downtown Ford

How is Downtown Ford rated?

Downtown Ford has a 4.8 star rating with 353 reviews. 

When is Downtown Ford open?

Downtown Ford is open now. It will close at 6:00 p.m.  

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