This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Downtown Ford
- Car Dealers
- Louisville, KY
About this business
Location details
809 S 5th St, Louisville, KY, 40203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
5 Star : My Experience I was very impressed by the updates sent to me. The job was done very well and promptly with kind and courteous service
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service Excellent service
4.5 Star : Likely to Recommend The staff was friendly and attentive. 4 Star : Repair Quality My car is still making a grinding noise on the driver side when I turn my wheel that I mentioned when I dropped it off. The body work is great though. My door looks great. 4 Star : Customer Service My car is still making a grinding noise on the driver side when I turn my wheel that I mentioned when I dropped it off. The body work is great though. My door looks great.
5 Star : My Experience They kept me updated with the repairs . Very nice people with great customer service! I will definitely recommend my family and friends! 5 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service
0 Star : My Experience I do appreciate what you could do. The external cosmetics looked great. Great job! However, I was unable to get other issues taken care of that needed attention. I will get another opinion as to why my windows and sunroof fail to operate properly. And lastly, the SRS light remains illuminated. That was not an issue prior to bringing my car to your facility. Overall, you have great professional staff. Once again I am very impressed with how great my car looks. Thank you very much!
5 Star : My Experience fantastic customer service. great communication, friendly, professional, efficient. 5 Star : Likely to Recommend I have already recommended to friends and family 5 Star : Repair Quality Fantastic customer service 5 Star : Customer Service Fantastic customer service
5 Star : My Experience Thank you for making it seamless and streamlined doing both regular repair and body shop. Very helpful and kind! 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
5 Star : My Experience Thanks for taking care of my car. I appreciate it. That's great. 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service The shop treats me good.
5 Star : My Experience Staff very personable, professional, kept me updated throughout the entire repair process, can't say enough about how pleased I am with the finished product, I would recommend them to everyone 5 Star : Likely to Recommend 5 Star : Repair Quality Stellar 5 Star : Customer Service
Frequently asked questions about Downtown Ford
How is Downtown Ford rated?
Downtown Ford has a 4.8 star rating with 358 reviews.
When is Downtown Ford open?
Downtown Ford is closed now. It will open at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com