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Downtown Auto Group

4.6

About this business

Location details

270 E Main St, Vernal, UT, 84078, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.6412 reviews
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Marie Allred Cook's profile image
Marie Allred Cook 
recommend  Recommended
5 years ago

Excellent service, helpful staff. Always love a company that makes it easy on the customers to leave their vehicle for repairs or a service. 

Jessica Friday Saloom's profile image
Jessica Friday Saloom 
recommend  Recommended
5 years ago

I received a recall letter for my Jeep Grand Cherokee with a six month window to take it in for the initial visit. After almost two full months of trying to get it to Salsbury’s in Baton Rouge and getting the run around, the shut downs happened. Once reopening began, I attempted to bring it to Salbury’s again. The “guy I had to talk to” was never there and never returned a phone call, just like before, and I had to have an appointment. With only a few weeks left on the recall window, I called All Star Jeep. They got me a ser... read more

Jonathan Wiik's profile image
Jonathan Wiik 
recommend  Recommended
5 years ago

Had a truck breakdown in a remote location 60 miles away. The team at downtown auto group is simply awesome. We were traveling from Colorado and they diagnosed the problem quickly ordered the part and had me back on the road within a day or so. Give me a loaner car to make sure we were not disrupt it on our vacation. Very knowledgeable team and very easy to work with- highly recommend them! 

Sarah Dominguez's profile image
Sarah Dominguez 
5 years ago

Bought a used vehicle from here on 5/20/20. They told us we had a week to bring it back to get it detailed and and inspected. Brought it back two days later. They had the car for about 2 hours. When we picked it up, it was inspected yes.. but was NOT detailed! The only thing they may have done was a bad job of vacuuming. There was crud all in the middle console, along with other things that I was expecting to not be there once it was “detailed”. I have the photos to show it. I’m currently sitting at a place now having it det... read more

Business response:

Sarah, I am concerned to learn about your disappointment regarding the condition your vehicle was in upon return. Please feel free to reach out so that we can discuss and address these concerns. I look forward to connecting with you. Best, Customer Relations Manager reviews@allstarautomotive.com 

Sarah Dominguez's profile image
Sarah Dominguez 
5 years ago
Katherine Robillard's profile image
Katherine Robillard 
5 years ago

It’s a scam and the fact that the advertisement is still up is proof. I saw where other people said they didn’t have any and messaged a salesman who said the white truck sold but they had others. We were told they had others this morning and made an appointment with a manager- come to find out they weren’t there , it’s their off day. (Shouldn’t the business know????) the salesman Matt looked up trucks on the internet to find us the best deal- duh Matt we did that before we came. There were no rebates, no sales, no nothing. W... read more

Brittany Cockerham's profile image
Brittany Cockerham 
recommend  Recommended
5 years ago

Very good experience purchasing my husbands truck here! Gary was great to work with! Thanks again!! 

Rachelle N Rome Willis's profile image
Rachelle N Rome Willis 
5 years ago

Unprofessional period. Wish I would have never brought a vehicle from them before. Their environment and people has changed! 

Steven Miller's profile image
Steven Miller 
recommend  Recommended
5 years ago

absolutely amazing, caring and attentive service going well beyond expectations. Definitely recommend 

Frequently asked questions about Downtown Auto Group

How is Downtown Auto Group rated?

Downtown Auto Group has a 4.6 star rating with 412 reviews. 

When is Downtown Auto Group open?

Downtown Auto Group is closed now. It will open at 8:00 a.m. 

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