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Don's Tv & Appliance
- Appliances
- Tyler, TX
About this business
Appliances, Consumer Electronics, BBQ Grills, Serta Bedding
Location details
6714 S Broadway Ave, Tyler, TX, 75703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat Service but we have a lemon refrigerator! We can’t get them to replace it and again, right now,the lemon is on a heat blink with a holiday upon us! We are so tired of this awful, but expensive Frigidaire. Bob Wells 903-574-3041
Just had a refrigerator delivered from Don’s by 2 awesome service guys. They went above and beyond making the delivery and installation flawless. Will be purchasing all my appliances in the future from this store and the sales rep (Rudy) who made everything happen seamlessly! Thanks again guys!
Business response:
Thanks for the great feedback. We will be sure and let the everyone know. We appreciate you!
We have been satisfied customers for over 30 years! Recently, our old washer and dryer were beyond repair and we were in desperate need of a replacement set. My husband is an MD ANDERSON patient and I do multiple loads daily. I called the store and was blessed to be connected to salesman, Rudy! He went above and beyond to do everything he could to help us in a time of need. My husband was very ill, about to be hospitalized, and I had piles of laundry that I could not wash or dry. Rudy helped me over the phone to select a May... read more
Business response:
Thank you so much for the kind words, Rudy is an awesome employee and we are so fortunate to have him. We will be praying for your husband!
Nice doing business with a company who specializes in appliances. We worked with Chance. He had the patience of a saint. Looking forward to getting our appliances in for our new build. The selection process (lots of back and forth on our part) was painless thanks to his patience and working with us when we changed our minds.
Paid 2k for a dishwasher over a month ago. The dishwasher was to be in within 7–10 days. Called the store, said keep calling back rather than them calling to find out why. Called to speak to a manager, he was too busy and left a message and he won’t return my call. So a month later, out 2k and no dishwasher...will never shop with this store again! Tired of hearing it’s COVID...do your job and follow up.
Sheri Gruver was friendly and helpful in getting us set up for a service appointment. Thank you Sheri!
Business response:
Thanks for the nice words Marla, I will let Sheri know!
I love to shop local but unfortunately I ordered and refrigerator last Monday from Don’s only to have the wrong one delivered. I lost 2 days of work between delivery and trying to get this issue resolved only to have them tell me they are coming to get the wrong refrigerator as it belongs to someone else ( I hope they get a new one as this one is considered used now) and maybe mine will be delivered on Monday. Another missed day of work. This 4K fridge has turned out to cost a lot more. I have a house full of family and frie... read more
Business response:
So sorry for our mistake on your refrigerator delivery, there was one number difference in the model we accidentally delivered to you and the original one you selected and it is totally our fault. I will be refunding your delivery charge immediately and I promise you we always strive to do our best and apologize we fell short on your delivery.
the friendly an awesome atmosphere when you walk in will catch you by surprise. awesome employees very friendly no pressure into buying anything that you are not interested in. this will probably be where I get off at my appliances from now on. attitude makes for a better Business. Carlos even gave us a bag have hot wings for dinner lol it was awesome thank you Don's TV & Appliance
Business response:
Vicky Batchelor Thanks so much for the awesome review, we appreciate you !
FIRST CLASS to start! Everyone at Don's TV and Appliance is professional as well as knowledgeable about all their line of products. Rudy was our sales representative and was friendly and extremely helpful. Comfortable atmosphere to do business in a no pressure environment. Delivery of new washer/dryer was a delight. Rylan and Chad expedited the set up with precision and poise. Explaining how everything operated and new appliance look amazing at install. We have taken a vow to be life long customers at Don's TV and Appliance.... read more
Frequently asked questions about Don's Tv & Appliance
How is Don's Tv & Appliance rated?
Don's Tv & Appliance has a 4.3 star rating with 389 reviews.
When is Don's Tv & Appliance open?
Don's Tv & Appliance is closed now. It will open tomorrow at 9:00 a.m.
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