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Don Miller

3.8

About this business

Specialties At Don Miller Subaru West, we believe it should be hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the right new Subaru Legacy, XV Crosstrek, BRZ, Outback, Forester, Impreza or used car in Madison that you are looking for, but also help you with financing, car repair and service and car parts in Madison or Verona. If you can't find what you are looking for, be sure to use our Car... read more

Location details

5802 Odana Road, Madison, WI, 53719, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.881 reviews
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Curtis Olson's profile image
Curtis Olson 
7 years ago
Saresa Ryckman's profile image
Saresa Ryckman 
7 years ago

Terrible service! I was harassed by the patrons waiting as well! If your skin is brown, you don't belong there! 

Business response:

Saresa: This is very unsettling to hear. No one should ever have to endure that, and we are horrified to hear that it happened at our dealership. Our #1 priority is to deliver quality service to all of our customers, and in doing so, we want everyone to feel comfortable. That said, if there were particular issues you had with the service itself, we would like to hear more details of your visit and work toward a resolution. Regarding treatment by patrons: while we can’t control patrons’ speech, we can control our own actions,... read more

Corey L. Kurtz's profile image
Corey L. Kurtz 
7 years ago

The people at Don Miller are still friendly and helpful. We have purchased vehicles and do all service there. I would recommend them to anyone in the market for a new or used vehicle! 

Mitch Janke's profile image
Mitch Janke 
8 years ago
Ali Shanshel's profile image
Ali Shanshel 
8 years ago
Robert Wagner's profile image
Robert Wagner 
8 years ago
Ginger Ambrose's profile image
Ginger Ambrose 
8 years ago

Friendly and good service, clean waiting area with baskets of free snacks and beverages! David said it would be 2 hours and it was just under that. 

Scott Harman's profile image
Scott Harman 
8 years ago

Over a year ago, I took my car in for a straightforward service matter. They tried to get me to agree to a lot of other services without telling me the cost upfront (or even that it cost anything). Once I got them to perform the service I came for in the first place, my car waited for over an hour AFTER THE SERVICE WAS COMPLETED as I waited twenty feet away from it. Since then, I have received several telemarketing calls labeling me as a "preferred customer" and trying to get me to trade in my car and buy one from them. I ca... read more

Ingrid Erickson's profile image
Ingrid Erickson 
8 years ago

Had a wonderful experience at Don Miller jeep last Saturday!!!! Phil did a great job with making our experience great and giving us all the information that we up purchasing that day. After we purchased our jeep with Phil ,We told him we had a bad experience at Don Miller Subaru last weekend. And told him how they did not want to go above and beyond for customer service!!! Dad Miller jeep Avis $2000 more for a trade-in and made our trade/new car purchase very easy! Thank you guys we are already enjoyed our new Jeep! 

Frequently asked questions about Don Miller

How is Don Miller rated?

Don Miller has a 3.8 star rating with 81 reviews. 

When is Don Miller open?

Don Miller is closed now. It will open at 9:00 a.m. 

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