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Dodge Off Road

2.3

About this business

Manufacturer and retailer of high end Dodge Ram suspension and steering products. Also does custom fabrication at customer's request. 

Location details

4854 Arkansas 178, Lakeview, AR, 72642, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.3333 reviews
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Kim M's profile image
Kim M 
a year ago

This company has been this way since 2011 when I ordered a track bar in January and received it in May.It's a shame because they offer high quality parts.I would order today if they didn't have so many complaints.The main issue that I can't accept is they don't answer the phone and they send auto generated emails 

Greg Moffitt's profile image
Greg Moffitt 
a year ago

1013-FOX DOR Heavy Duty Steering Kit, Bolt-In, Stabilizer Included Select Year Model: 2008.5-2013 Lift Height: 4" to 8" Lift Add heim seals? : Yes - $45.00 BUYERS BEWARE!!!!!!!! I ordered this kit 0n 10/09/2020, as you can see here I am 02/01/2023. The total cost for this kit was $1,185.06. In the beginning they would answer my emails (the last one was 10/28/22 and still no answer) and my calls but now no one answers my emails or calls. I called earlier today (02/01/2023; 11:05 am) and still no answer. This is just wrong, th... read more

James K.'s profile image
James K. 
2 years ago

I ordered parts in March 2022. I understood the parts may take a little longer than the website stated for delivery. I ordered control arms and sway bar endlinks. Late may or early June I received my control arms. We agreed that they would send me a partial order. It’s now Mid November and I haven’t received my endlinks. I usually email once a month to get an update. They keep telling me they’re waiting on material and or parts. Last week I emailed them requesting a cancellation of the remaining part of my order. No response... read more

DENNIS E's profile image
DENNIS E 
2 years ago

ALL of the negative reviews about DODGE OFF ROAD are legitimate and the Arkansas State Attorney General is taking legal action against them for their numerous violations of the Arkansas Deceptive Trade Practices Act (ADTPA). They will take your money and provide excuse after excuse as to why they haven't delivered it, (11 months for a steering kit for me), with no indication it will ever be delivered. "WHEREFORE, the above premises considered, the State of Arkansas, ex rel. Leslie Rutledge, Attorney General, respectfully req... read more

Tim L's profile image
Tim L 
2 years ago

Dodge off road LLC is nothing more than a common thief. Still owed $1,400 in parts a year and a half after ordering. Stopped responding to emails and refuses a refund. 

Richard M's profile image
Richard M 
2 years ago

BUYER BEWARE!!! Seven months since I ordered my parts. I have won my financial dispute with dodge off road. They took my $1300.00 in October of 2021 and did not produce my parts or my money! I have been fighting them for either ever since. YOU'VE BEEN WARNED!!! DO NOT DO ANY BUSINESS WITH DODGE OFF ROAD! Rick🤬🤬🤬🤬🤬 

Richard M's profile image
Richard M 
2 years ago

BUYER BEWARE!!! Seven months since I ordered my parts. I have won my financial dispute with dodge off road. They took my $1300.00 in October of 2021 and did not produce my parts or my money! I have been fighting them for either ever since. YOU'VE BEEN WARNED!!! DO NOT DO ANY BUSINESS WITH DODGE OFF ROAD! Rickð?¤¬ð?¤¬ð?¤¬ð?¤¬ð?¤¬ 

Jennifer W's profile image
Jennifer W 
3 years ago

Terrible! I ordered a track bar from these people 3 and half months ago and have never received it! I have emailed several times and because they say it's a custom part they won't refund my money. Do not order from them! Do your research first. 

Kelly C's profile image
Kelly C 
3 years ago

Ordered a $1k steering assembly for my truck on 12/30/2020. Today is 10/04/2021, no updates, no explanation other than "soon" or "we're waiting on this part or that..." Customer communication has been responsive (usually responding to my email within a week) but this wait is unacceptable. I consented to the estimated timeline of ~3 months but it's been almost a year. Would give 0/5 stars if rating scale would allow. I'm waiting for a response to my last email asking for a solid timeline OR a refund. 

Frequently asked questions about Dodge Off Road

How is Dodge Off Road rated?

Dodge Off Road has a 2.3 star rating with 333 reviews. 

When is Dodge Off Road open?

Dodge Off Road is closed now. It will open on Monday at 9:00 a.m. 

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