This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Doctors Hospital of Laredo
- Hospitals
- Laredo, TX
About this business
Doctors Hospital of Laredo is an acute care facility providing the community of Laredo, TX 24-hour emergency care, weight-loss surgery, wound care and more.
Location details
10700 McPherson Road, Laredo, TX, 78045, United States
Get directions
I'm not agree with your new rules. ER nurses cannot give information to the family of the patient even when my daughter sign a paper where they can give information, neither left to a familiar come in with them. They didn't ask what medications my "adult" daughter is taking , and she is breestfeeding and they didn't told her if all that medications are compatible with breestfeeding and she didn't ask. That's just some of the reasons why they should authorize some member of their families to come in with them specially young ... read more
Business response:
Hi, Luna. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your daughter’s experience. Due to federal patient privacy laws, we can only discuss care with a patient; however, we encourage your daughter to reach out to us directly via private message or by visiting www.doctorshosplaredo.com/about/contact-us. Again, thank you.
RecommendedI couldn’t be happier with the attention and professionalism my nurse showed. She went above and beyond making me feel at ease and tranquil during a very difficult and stressful time in my life. I was in the hospital for a week and two days and each day my nurse would make me feel better not only with medication, but with a smile and can do attitude. Laredo definitely can use more nurses like Hope Turner. Good help is definitely hard to find in this town, I was lucky enough to do so with her!
Business response:
Your compliments and supportive comments are great to hear, Orlando! Thank you for your kind words and we hope you are doing well. Take care!
Excellent service all the staff made me feel so comfortable and a bit less nervous about my surgery.
Business response:
Hi, Magali. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Doctors Hospital is the definition of incompetency in the public health system. Just a plain horrible hospital. Do yourselves a favor and travel to S.A. for medical care, if you can. You'll end up dying in Laredo.
I had an MRI done today for the first time ever. I have been in so much pain lately. I was so scared and had no idea what to expect. I want to thank Mr. Eloy Ramirez, the MRI Technologist, for his excellent professional and compassionate care. He is so dedicated. He explained everything step by step and made sure to take my pain into consideration. Thanks to all in the ER, admitting, lab, and radiology who have taken care of me.
20 people in the lobby waiting. One person working the lab. Earlier today same thing. Absolutely no sense of urgency. I do not recommend coming here unless you have time to waste. Going on 2 hours just to draw blood?!?!?. The message is that they just don’t care.
Business response:
Hi, William. Thank you for taking the time to reach out to us. We take your feedback very seriously and would like to learn more about your experience at our facility so that we can further look into your concerns. So that we can better assist you and follow up with you directly, please send us a private message with your contact information, as well as the best time to reach you. Thank you again and we hope to hear from you soon.
I do recommend it, because I was treated and I felt better. However I had gone into the new ER Clinic across from the cemetery. But I was left for hours alone. I called the staff and they would not come. I finally called the doctor by raising my voice and got his attention. I could hear him speak of a woman who was terminally ill. I think they should have an office for private call. It’s a new place so they have room for improvement.
Very professional services. Courtesy and friendly staff. My recent visit to the ER was the upmost experience. I was so scared but they quickly took care of my needs. Great job 👍
I feel devastated at trying to inform about my husband’s last hospital stay. Repeatedly, l have asked myself , how can a group of professionals treat an eighty eight year old man so unprofessionally. How can this group of professionals leave a patient who’s critically ill with diarrhea with a soiled diaper for hours. At first when I would talk to my husband on the phone , he would complain that he had been dirty for a long time , and after requesting help from a nurse by pressing the help button , no one would come to change... read more
Business response:
Hi, Olga. Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your husband’s experience. So that we can better assist you, please send us a private message with your husband's name and contact information and the best time to follow up with you both directly. Again, thank you. We hope to hear from you soon.
Frequently asked questions about Doctors Hospital of Laredo
How is Doctors Hospital of Laredo rated?
Doctors Hospital of Laredo has a 4.3 star rating with 1,568 reviews.
When is Doctors Hospital of Laredo open?
Doctors Hospital of Laredo is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com