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Do My Own
- Pest Control
- Norcross, GA
About this business
Location details
4260 Communications Dr, Norcross, GA, 30093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not a trustworthy company. Order date was early June 2021. The incompetence leans toward deception considering their website promised shipping.. it's used to generate orders without the means to fulfill the orders by dates advertised. Expect delays with excuses, and of course it's not their own fault. They have a borderline scam thing going on.. something's odd how quickly they want to cancel the orders.. wish I'd never given them my credit card information.
I placed an order for a product on Do My Own Pest Control.com on 04/07/2021, after about a week I called to see why I had not received a conformation of my order. They told me the product was out of stock and did not expect to have it in stock in the near future. I told them they should have contacted me to let me know that, and to cancel the order. At that time, I asked if they had charged my credit card, they said "no we charge when we are ready to ship". Well than a charge shows up on my card statement for the entire orde... read more
Business response:
Good morning Mr *******, We apologize you had a poor experience with our store. I would like to address your concerns. I see you placed your order on April 7th, 2021. When the supplier notified us that our shipment from them was being delayed due to a staffing shortage, we emailed you on April 9th, 2021. We were unable to give you an definite date that we would receive the item because the manufacturer was working on getting us that information. We canceled your order on April 13th, 2021 when you requested a cancelation. It... read more
Great company happy to find them. Have issues with bedbugs and tenant that doesn't cooperate with treatment and prep.Awesome customer service and products. Thanks guys!
Wish I had read these reviews first. I bought a net from them which was misrepresented. They claim it is for catching birds and small animals, but when I got it, it is clearly a fishing net (it says "Perfect for kayak fishing" on the label, but mentions nothing about catching small animals.) I took it out of the sealed poly bag and unfolded it. I could see it wasn't what I needed, but then I read their return policy. It has to be unopened for them to accept a return. That's just crazy! How on earth would you know it was misr... read more
Business response:
Our customer was sent the incorrect item and a pre-paid shipping label has been sent to her to return the item and she will receive a full refund. We had not been contacted prior to the review so she was unaware of the easy and fair solution available to her.
Purchased this product Bifen I/T from this company and It did not work at all. Paypal took care of things though.
Very good service. You can't beat free shipping got my order 2 days after I placed it. No complaints. I will recommend to anyone.
"One-Woman "Team of Experts"--- Every time I called, my purpose was to augment my own research and label-reading, with advice from an experienced expert who could tell me more than the label did, and compare to other products, and provide fine-tuned experience with exactly how well or poorly it worked on specific target arthropods. And every time I called, the same woman answered. That was not the problem. The problem was that she did no more than read labels at you. The same labels I had read, and about which I wanted to ... read more
I'm hoping this goes to Management because you have an internal problem which might fall under false information. First I would like to express how impressed I was with the consultation with your Tech re: dry wood termite control AND the speed of the delivery. At least I WAS impressed with the first Tech but, the second Tech undid everything the first Tech said. I had been dealing with a local pest company, paying to have holes drilled into the walls and 360 degree spray a product as preventative measure but, when I noticed ... read more
Business response:
Good afternoon, We apologize you are unhappy with the recommendation from our team member and the product you purchased. We strive to make sure we always provide accurate advice and stellar customer service. We just reviewed the information regarding your communications with our company. On Friday 12/08/17 before you placed your order you emailed our support team the following message: "Message from ******@aol.com Website Visitor Request the frass was identified by using a microscope at the local environment center.Sorry ... read more
My purpose in calling was to augment my own research and label-reading, with advice from an experienced expert who could tell me more than the label did, and compare to other products, and provide fine-tuned experience with exactly how well or poorly it worked on specific target arthropods. Then I would know what to purchase. Every time I called, the same woman answered. That was not the problem. The problem was that she did no more than read labels at you. The same labels I had read, and about which I wanted to know more, ... read more
Frequently asked questions about Do My Own
How is Do My Own rated?
Do My Own has a 3.8 star rating with 230 reviews.
When is Do My Own open?
Do My Own is closed now. It will open on Monday at 9:00 a.m.
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