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DKRentals.net Property Management
- Property Management
- Roswell, GA
About this business
Residential property management company serving the entire metro-Atlanta area
Location details
11285 Elkins Rd B-2, Ste B-2, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible communication they are slum lords *** had a Maintence request out since June 9 its going on August they do not respond or help there tenants and at this point I need to speak to a supervisor to break my lease!!! Im paying all this rent and they dont even check on there property
Worst rental experience of my life. So glad to have left. Read your lease thoroughly and don't be afraid to get a lawyer. They will not follow the lease and it will be up to you to enforce it and advocate for yourself.They advertise their residents benefits package that includes such things as air filters and online payments without a fee. This is a lie. We had to actively request air filters for months and escalate the issue. Maintenance was extremely slow and untimely. We were without a working dishwasher and AC for weeks ... read more
Business response:
******,I am sorry that you feel that DK doesn't follow the lease, but I can assure you we do. Filters were shipped to your address. If you didn't receive the shipment, I wish you would have notified DK because we paid for the filters. You are correct about the landlord not paying the *** fees. This is why we fired our client, the landlord. I apologize that our client, the landlord, didn't live up to his responsibilities.
As a previous landlord, I can tell you DO NOT rent your property through this company. I was late ONE month out of 12, and I have been trying to pay the rent since the 21st online but they've removed the ability to pay online and refuse to accept payment. I am out of town for the holiday, and being told to drive to a bank, get a cashier's check, drive to the office, and take a picture of leaving it outside. I have asked for the payment option (which I missed by one day) to be re-enabled and am being denied. This company make... read more
Business response:
BEWARE LANDLORDS! This tenant (*******************************)t is in eviction for not paying rent. Once a tenant is in eviction, our policy, as is the policy for most property management companies, is that we require certified funds in order to stop an eviction. This is because online funds can be paid, the eviction, by law has to be cancelled immediately, then a few days later we receive an NSF from the bank and we have to start the eviction process all over again.Paying online is a privilege, not a right. Almost all of o... read more
Please dont rent your home via this company. They talk very well in the beginning but later communication was very poor. I was first time home owner who rented the home via DK rentals. Initial experience was ok. But the tenant damaged my home and costed me $5000 to $7000. I was trying to claim this via security deposit insurance but since general manager didnt communicate the right deadlines. All the money is gone. Now they dont respond my calls emails. I hired them thumbtack I am not able to message them since the project i... read more
Business response:
First of all, we have a copy of the invoice from the owner for the repairs and it was $3300 not $5000 to $7000 as claimed by the owner. Secondly, a part of the repairs was for normal wear and tear, which by Georgia law, cannot be charged to the tenant. The invoice provided by the owner was dated January 16. The final date to submit an updated invoice to the insurance company was December 30. So the owner was late, not DK. If DK did not submit any claim, owner would have not received any funds from the insurance company when ... read more
I have been a tenant with DKrentals for years now and if I could personally change them myself, I would. I have had issues with a lack of response to complete ignorance. Issues have occurred beyond my control and still, they wanted to rent, it was not until I explained to them Georgia Housing Code and got an attorney that they started to take me seriously. The constant change in management, the scheduling of service without coordinating with me, the unprofessionalism of the staff, and their lack of knowledge on simple questi... read more
Tread carefully with DK Rentals; they're a minefield of deception and incompetence. Right from the onset, they displayed a shocking lack of professionalism: no walkthrough, a yard that resembled a wasteland, and carpets so revolting and distorted they'd shame a garbage dump.Post tenancy, they displayed their true colors. They concocted a ludicrous $3,600 'damages' bill, attributing expenses to landscape maintenance and carpet replacement. This, despite their own admission that the carpets were already damaged upon our move i... read more
Business response:
DKRentals.net has photos of both the inside and the outside of the house that was destroyed by tenant and their animal. Lots of personal items were left behind in the main living area, basement and ********** have invoices from contractors to substantiate all charges. In reality, the tenants were undercharged.
Extremely unprofessional and borderline abusive General Manager. I am a tenant who has paid early for 3 years and had no maintenance requests. Any time I have had to contact *****************************, the *** if I can even get him to respond he is very rude. He often does not reply to emails or call you back and is certainly not in the office to answer the phone. In a lot of meetings according to his associate. He behaves this way whether youre a tenant or owner.
My ****** ***** and I hired this unprofessional company to manage my rental property on Jan 1 St 2021. They charged me 300 to transfer my current tenant which they did no work for. When it was time to get paid on Jan 15th the owner **** **** sent me a nasty message stating we have not received your w2 info so you will not get paid till Feb 15th for Jan rent. I was shocked. I thought I hired him not he hired me. He then sent another mean disrespectful message. I told him I will give my 30 day notice. I did that on Jan 16 and ... read more
Business response:
The $300 transfer fee is charged whenever we take over management of a property that is already rented. This is CLEARLY stated on page 1 of the contract that was signed by Ms. *****. This charge is in lieu of a commission we charge for finding a tenant. I have no idea where she got the idea that DK is charging a $300 marketing fee. No one ever told her that nor has she been charged it.
RUN JUST RUN! RUN AS FAST AS YOU CAN. MOVE ON. I have never worked with a company where NO ONE answers the phone nor can you get a response from an email. RUN.... I have been with this company for years because it was easy for me not to look for another company, but shame on me. This poor customer service has increasingly gotten worst. To the point where you can no longer email Todd the owner and nor does Todd the owner contact you or will he address a problem or situation. I'm in the service industry and I truly do not unde... read more
Business response:
Let's just focus on the facts. If DK was so bad, why did Ms. **** stay with DK for 8 years? ****'s last tenant was in the property for 4 years. Not once did the tenant pay late. DK also got **** rent increases every year. All approved work order requests were completed in a timely fashion. Quarterly home inspections were completed. Great tenants placed . Great rent increases. Great repair management. Never late paying owner in 8 years. Never late sending accurate monthly statements in 8 years. Those are the facts Ms. *****
Frequently asked questions about DKRentals.net Property Management
How is DKRentals.net Property Management rated?
DKRentals.net Property Management has a 3.7 star rating with 560 reviews.
When is DKRentals.net Property Management open?
DKRentals.net Property Management is closed now. It will open at 9:00 a.m.
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