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101 Avenue of the Americas, New York, NY, 00010, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Hey DO, I recently had my account put on hold due to payment verification, and I logged my response back on the ticket. Its been over A DAY since I responded but no one has bothered to respond to me or resolve my ticket (2377739). Are you guys going out of business?
So you get locked out of your account by accident, try to reach them about it and, not only they do not respond, your droplets get deleted along with all your production data, no way to get a backup. Best service.
If you are looking for a serious hosting company, keep searching, you are not looking for this one :)
Worst service ever. They lock the account if you only use credit balance.
I am the Legit user. But they have locked my account. So I will never recommend this DO to anyone.
สัวสดีครับให้แน่นำอย่างเดี่ยวน่ะครับขอดูรายล่ะเอียก่อนมีข้อผูกมัดอย่าไงหรือไม่
Worst server provider company. I run a mobile app and have a registered firm in India. All of a sudden they locked my account, which got unlocked after 6 hours with my droplets deleted. Handed me a blank server and I didn’t have recent backup (last 15 days work gone to 0).
Business response:
Can you let us know the ticket number so that we can take a look into your case?
all
Worst customer service ever. They don't read emails, don't know their own terms of agreement.
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