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DiFeo Kia
- Car Dealers
- Lakewood, NJ
About this business
Location details
1320 Ocean Ave, Lakewood, NJ, 08701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I love my Kia. MASON FROST is a trust- worthy realtor and so very helpful
I scheduled a service appointment for a safety recall a week ago. I drove in early and waited in line as the person working the checkin was basically ignoring the very short line of cars. I waited patiently for 20 minutes as this person walked nearby a half dozen times without making any effort to come to my car (and he was just goofing off much of the time). I finally walked into the service counter and was greeted by a "may I help you" from another person. I said I was here my appoint for a safety recall. He immediately sa... read more
Business response:
I'm sorry to read about your experience with our service department. It seems there was a miscommunication and it's very disappointing to have left the wrong impression. We understand that this has been frustrating for you and would like an opportunity to make things right if possible. Please reach out so we can discuss this further at a time convenient for you - Thank you, Gary Barr - Service Manager - 949-777-2300
Service was fantastic. The service rep was very helpful and informative! Definitely recommend this dealer!
Although the experience was overall a good one, there were a few things that could have been done better. 1. When you tell someone you are “giving” them something, don’t turn around and charge them for it. Make sure they know they are being charged. 2. Give a better review of the vehicle being purchased if it is coming from another dealership. Don’t just assume the buyer knows all the details.
We have been coming to KIA country of Savannah for our past three vehicles. We love the staff, and the service center team is always accommodating and welcoming. 10 out of 10…5 star service!
Purchasing a vehicle here was fantastic! Sammy Chow gave a professional detailed rundown on my vehicle. He gave me the best options for the purchase of my vehicle. He was very patient and affirmative with every single thing. Would definitely recommend him and the rest of this Kia team for future buyers!
Business response:
Luis, it's great to know that Sammy and our team at DiFeo Kia were able to provide you with a fantastic purchasing experience. We appreciate your recommendation! Enjoy the ride in your new vehicle!
I was not happy with the service department. My vehicle was in the shop 6 months.
Pleasant and a very good experience! Like how everything was gone over with me from what I needed done to reviewing what was done after completion.
Andrew did an excellent job! Great customer service! Very comfortable roomy waiting room! Very peaceful!!
Frequently asked questions about DiFeo Kia
How is DiFeo Kia rated?
DiFeo Kia has a 4.8 star rating with 2,912 reviews.
When is DiFeo Kia open?
DiFeo Kia is open now. It will close at 8:00 p.m.
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