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Dick Smith Ford

4.8
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About this business

Specialties: We have been serving the Greater Kansas City area longer than any other Ford dealer. We are Proud of our long history & look forward to serving our customers' needs in the future. Whether you are looking to purchase a New or Pre-owned Vehicle, also, Our Full line Service Department can perform Oil Changes, Brake Service, Tires & any Mechanical service you're in need of. If in the unfortunate case you're in need of a collision repair after an accident, we have a Collision Center to assist you with repairs on any ... read more

Location details

9505 E State Rte 350, Route 350, Raytown, MO, 64133, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.8282 reviews
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Denise B.'s profile image
Denise B. 
on Birdeye

3 years ago

would never ever buy another car or recommend anyone buy a car there. I got a 2008 Lincoln it is in shop with seized engine. I had previously brought car by on 3 occasions regarding a knocking noise. Done finance man decided it was brakes. No. Was a rod going out according to several mechanics that I have teamed up with. I made 1 car payment. No one will call back help etc. I have been going on social media and letting everyone know. I have contacted to Bbb also. I am now contacting lawyers once again regarding this. I th... read more

svetlana c.'s profile image
svetlana c. 
on Birdeye

5 years ago

WARNING!!! Do not lease a car from Dick Smith Ford . If I could I will put zero stars for Dick Smith Ford. I lease a truck from Dick Smith Ford for my son. I lease a truck last year in March and his truck broke down and now in repair shop. Dick Smith Ford said is going to be about one or two weeks until they will fix it. The truck is not ours we just lease the truck so should be covered by rent a car. But When my son called Dick Smith Ford to see if they can give him rent a car they said ... read more

Ron F.'s profile image
Ron F. 
on Birdeye

5 years ago

Dick Smith Ford here in Raytown has lost a customer for ever. We tried to by a used vehicle, looked at it last night, got the finacing in line today, went back to take a better look and make the deal. We let them know we have are own finacing and asked what wiggle room was on the price. (Keeping in mind that they offered to lower the price by $500 if we bought it last night.) We offered what they asked the night before. Then it was, if you want it for that price you have to use us for the loan, and if you want to use your fi... read more

Connie C.'s profile image
Connie C. 
on Birdeye

5 years ago

Great place to do business, returning customer over and over people treat you like family not a number. Thanks to all the staff 

Connie C.'s profile image
Connie C. 
on Birdeye

5 years ago

Just got our new Explorer. Thanks to all for making it a quick and painless purchase. Emory and everyone else were friendly, knowledgable and attentive. 

Sam K.'s profile image
Sam K. 
on Birdeye

5 years ago

Great front office staff and salesperson. 

Sam K.'s profile image
Sam K. 
on Birdeye

5 years ago

Lenny did a great job working with me on getting the vehicle I wanted. Glad I chose Dick Smith Ford 

Sam K.'s profile image
Sam K. 
on Birdeye

5 years ago

Great customer service, even when I already knew what I wanted. There was a good supply of stock available and TJ was very knowledgeable about everything I asked him. He made the first time buying experience easy to understand and streamlined for me. 

Marah M.'s profile image
Marah M. 
on Birdeye

5 years ago

My experience was comprised of unparalleled customer service and friendly people who left me feeling confident about my purchase and decision to go through Dick Smith Ford. Truly, I thank you. 

Frequently asked questions about Dick Smith Ford

How is Dick Smith Ford rated?

Dick Smith Ford has a 4.8 star rating with 282 reviews. 

When is Dick Smith Ford open?

Dick Smith Ford is closed now. It will open on Friday at 8:00 a.m. 

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