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Specializing in: - Physicians & Surgeons, Neurology - Physicians & Surgeons - Sleep Disorders-Information & Treatment - No Internet Heading Assigned
1000 Southlake Park #200, Ste 200, Hoover, AL, 35244, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 12:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I like Dr. Counce, the nurse practioner, and the lady who first calls you back to a room. However, if you are getting an injection or having any lab work DO NOT I REPEAT DO NOT get up to walk back with your child the lab police will throw their hand up and Stop you on demand and make you feel like you've committed a crime just by standing up. Very rude and unfriendly! Receptionist is also rude and unfriendly. Maybe Dr. Counce will address these initial impressions and improve her practice.
I was referred to this office. When I called to schedule, the receptionist didn't understand what new patient meant and got nasty with me even though I had repeated several times that I had never been there and needed a New Patient appointment. I hung up without an appointment. A few months later I received a bill for. $50.00 cancellation fee! Obviously I'm not paying that
She is not consistent with patient care, wait time is awful. She does not take patient in order of appointments, more so on need.
2.5 hour wait is totally unnecessary. Nothing else matter to me when I have waited 2.5 hours to see a dr.
She is an excellent doctor!
Diane Counce, MD has a 3.5 star rating with 172 reviews.
Diane Counce, MD is closed now. It will open at 8:00 a.m.
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