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Diamond Hills Chevrolet Buick GMC Auto Group

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4.1
118 reviews
|Automotive|Banning, California 92220

4545 W Ramsey St, Banning, California 92220

(951) 849-7861

Open now:8:00 am - 8:00 pm

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4.1
118 reviews
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Joshua Harrington on Facebook

4 months ago

07/18/2019, 04:04 AM
I took my 2013 Chevrolet Malibu LTZ in for what had registered at a turbo charger problem back in early June. When tests were conducted Diamond Hills concluded that was the issue. So they changed my Turbo Charger and many other parts and after $1850 I drove away (after they had my car for over a week) as the engine light immediately came back on. So I took it back. They come back to me that now it’s going to be $300 for an air flow sensor. So in frustration I tell they’ve now had my car over two weeks collectively for these visits and I feel as thought I’m getting ripped off. So they decide to not charge me labor. So instead it’s $150. So now I’m officially at 2K. Again, I take my car (after...  more>>
Clint Yates on Facebook

6 months ago

05/01/2019, 07:23 AM
Absolutely the worst customer service. The check engine light came on in my 2018 2500hd so I take it in and service tells me they have to order a glow plug it will take 7-10 days and they would call me when the part came in. During this time still go ahead and drive it. Never offered a courtesy vehicle. My truck did not drive well and got horrible MPG during the whole time till it was actually fixed. By the way service never called me. After 15 days went by my wife tried to contact and left message with no return call. The next day my wife tried again multiple times to contact service no luck, so left another message no call back. So the next day after I try to contact service with no luck a...  more>>
Gates Karissa on Facebook

6 months ago

04/30/2019, 02:51 AM
Great Service Friendly Sales Team. Fast reliable same day purchases on vehicles
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Bad customer experience killed the taxicab

Bad customer experience killed the taxicab

Bad customer experience killed the taxicab
How to ask for feedback from customers: Three sample emails

How to ask for feedback from customers: Three sample emails

How to ask for feedback from customers: Three sample emails
Tim Bigalke on Facebook

7 months ago

04/15/2019, 10:19 AM
everything performed was perfect. Bought 2 new 2019s and all was smooth
Thomas Page on Facebook

8 months ago

03/15/2019, 14:11 PM
Service was awesome as usual. Service Department was very professional and helpful. Thanks..
Tommy Vasquez on Facebook

8 months ago

03/03/2019, 00:53 AM
My wife and I wanted to thank Donald Craig for his time and patience while shopping for our new truck. We arrived later than expected and never once felt rushed or pressured. Donald was very straightforward with all the numbers while making sure we understood. We apologize for being there past closing while Donald was patiently showing us the new features while everyone basically went home for the night. Sam in finance was easy going and respected our choices during financing and the general manager was great when we had concerns. I'm sorry I don't remember his name but he wore a hat. Possibly a fedora. We will definitely recommend others and will return when it's time to purchase another GM...  more>>
Phyllis Ceja on Facebook

9 months ago

02/24/2019, 08:46 AM
I'm going back , quick politely welcomed us.
Denise Bray on Facebook

9 months ago

02/17/2019, 00:27 AM
Don and Sam were amazing very helpful and easy to work with, hassle free and good experience
Danielle Rasberry Britton on Facebook

9 months ago

02/01/2019, 11:56 AM
the service department is awesome
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