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Dexter Lake Union
- Apartments
- Seattle, WA
About this business
Location details
1215 Dexter Ave N, Seattle, WA, 98109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Verified Renter While Dexter Lake Union has great potential, the day-to-day living experience is held back by unresolved maintenance and building management issues. We have dealt with an ongoing, unresolved plumbing odor in our bathroom despite multiple visits and confirmation from the maintenance chief. Furthermore, the building suffers from frequent elevator breakdowns, poor gym ventilation/connectivity, and a garbage concierge system that frequently leaves the residential hallways smelling like trash in the evenings due t... read more
Business response:
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (206) 283-7100 or Dexterlake@greystar.com so we can work towards a resolution. We look forward to hearing from you.
Verified Renter Very satisfied
Business response:
Thank you so much. We can't wait to see you again, have a great day!
Verified Renter Perfect as always
Verified Renter Great staff, great location!
Verified Renter Very professional and supportive
Overpriced and really under-secure I was extremely excited to move into this apartment complex in a central location but immediately found it to be overpriced with poor amenities and poorly designed/built apartments. The freshly-renovated unit had a broken laundry machine. It took 2 months for a replacement to arrive with no updates from management. After I complained, the then-Assistant Manager finally told me the building’s owner is cheap and wants multiple bids to pick the least expensive option. Other amenities (rooftop ... read more
Business response:
Hi - I'm disappointed to hear you had a negative experience at our community. If there's anything else you'd like to share, please don't hesitate to contact us directly. Can we make it up to you? Please contact our community manager at dexterlakemgr@greystar.com so we can work with you directly to turn it around!
The utter disappointment with facility and management I am compelled to express my profound dissatisfaction with the management and overall state of the apartment complex, which has significantly impacted my living experience here. One of the most pressing issues is the condition of the trash rooms. They are consistently neglected, overflowing, and unkempt, which not only detracts from the cleanliness of the complex but also poses health concerns. Additionally, there is a serious safety concern due to the frequent presence o... read more
Business response:
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right.
Verified Renter Toured recently and loved the spacious floor plans that were offered. I hope to come back later to look at the two bedrooms since they were not ready to view yet.
Business response:
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Verified Renter Dexter is a great place to live. While the building is older than most on the block, in my opinion older buildings are built to last. The new team has been working hard to make this a better home for us and we appreciate it.
Business response:
Hi there, thank you for taking the time to leave a review for us at Dexter Lake Union. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Frequently asked questions about Dexter Lake Union
How is Dexter Lake Union rated?
Dexter Lake Union has a 3.7 star rating with 264 reviews.
When is Dexter Lake Union open?
Dexter Lake Union is closed now. It will open at 9:00 a.m.
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