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DELLA Toyota Service Department

4.5

About this business

DELLA Toyota is a New Toyota, Certified Pre-owned Toyota and Used car dealership that is proud to serve drivers from Plattsburgh, NY; Burlington VT; Lake Placid, & Malone, NY. Our Toyota dealership has one of the most comprehensive selections of new Toyota models and used cars for sale in the region. Not only do we have one of the biggest and best selections of cars, trucks and SUVs, but we strive for 100% customer satisfaction. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you wi... read more

Location details

32 Della Dr, Plattsburgh, NY, 12901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.5252 reviews
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Kelly McDonald's profile image
Kelly McDonald 
recommend  Recommended
6 years ago

We recently purchased our 5th vehicle from Della and the last 3 were from John Peacock. I went in on a Wednesday to test drive a new vehicle and Friday I brought it home! John was helpful, knowledgeable and never pushy. He worked with us to find exactly what would work with our family and budget. He answered my emails immediately an was able to make a meeting with me with an hours notice. We love Della and the service they provide. We could not be happier and look forward to continuing our business in the future. 

KT Jamerson's profile image
KT Jamerson 
6 years ago

they sell extra coverage then when it's time to collect, they don't cover or return the money they stole from their customers, instead when they make a post they delete their post and block them from any other post of getting the truth of their incompetence! terrible business move! 

Kevin Duprey's profile image
Kevin Duprey 
recommend  Recommended
6 years ago

purchased a tacoma and my salesman, Alex was amazing. he was polite and very knowledgeable. i will definitely be back for our next car 

Mark D LaFountain's profile image
Mark D LaFountain 
6 years ago

I had great reviews for these guys until it was time to act on what I was told when buying my vehicle, do not buy extra coverage it is a RIP off! they lie to get you to buy and then don't stand up to what they tell you! you want a great deal got to heritage Toyota that's where I bought my first they were outstanding, I only wanted to buy here because it was closer, but with all the traveling to Vermont wasn't so bad now. think twice people before shopping here! 

Chuck Ginsburg's profile image
Chuck Ginsburg 
6 years ago

I just purchased a car at Della Toyota and my experience there left a lot to be desired. Jon Munnik, the salesperson I worked with, was friendly and helpful with helping me to find the vehicle that I decided to purchase. Since I was going to wire funds from my bank to purchase the vehicle, I asked for the information I needed to be able to do that. I was given instructions which were hand written on a scrap piece of paper. I called my bank with the information and wai...Continue Reading 

Steve McBrin's profile image
Steve McBrin 
recommend  Recommended
6 years ago

Reasonable service. Knowledge staff. 

Matthew Craig's profile image
Matthew Craig 
recommend  Recommended
6 years ago

searched far and wide for a better deal on a used Tacoma and everywhere else was a few grand more. Chris, Mitch and the whole team at Della was easy to work with. If your in the market for a new or used Toyota head on down to Della! 

Kitty Ashline's profile image
Kitty Ashline 
recommend  Recommended
6 years ago

We were very happy with the experience when leasing our vehicle. All employees were very courteous and nice to deal with. 

Matthew Malley's profile image
Matthew Malley 
6 years ago

Worst customer service I ever dealt with will never go back 

Frequently asked questions about DELLA Toyota Service Department

How is DELLA Toyota Service Department rated?

DELLA Toyota Service Department has a 4.5 star rating with 252 reviews. 

When is DELLA Toyota Service Department open?

DELLA Toyota Service Department is closed now. It will open tomorrow at 8:00 a.m. 

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