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Dean Tv and Electronics
- Electronics Repair
- Austin, TX
About this business
Dean TV Repair provides quality repair of large-screen televisions, HDTVs, Projectors, Stereo, Karaoke and computer monitors in Austin and surrounding areas. Our qualified technicians often complete your repair in a single day so you don't have to miss your favorite entertainment. We service all LED,4K TV Plasma, LCD, DLP, Rear-Projection and Direct-View Tube makes and models, providing same day, on-site service. Dean TV Repair provides a warranty with every repair.
Location details
10815 N Lamar Blvd, Austin, Tx 78753, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not That Great!!! – Called these guys about a 21" Viewsonic monitor I had that was not working properly. Guy was very friendly and nice. Told me it would be $19 to look at it, The problem I had was the monitor light stays on like you are getting a signal, but no picture. If you turn it on and off the screen comes on for a second and then goes off again so it is not the screen itself. But Dean's told me that no matter what was wrong with it I would end up paying $150. I have a huge problem with that as number one, how do you ... read more
Fast, Friendly, Walk-in Service – When one of my computer monitors went to black and I couldn't quickly find a similar replacement I searched for repair online and found Dean TV Repair & Electronics. I don't live close so they repaired it while I waited. The service was excellent and I highly recommend them to everyone needing electronics repairs. These guys are good. Give them a call.
Great Customer Service and Repairs – We contacted Dean's when our 50" went out and they came to our house as scheduled. When it couldn't be repaired at home they took the TV to the shop and returned it as promised. We did call them back when the same issue came up and they came out the same day, fixed it, and didn't charge for the follow-up. I was very impressed with their level of service and would use them again in a heartbeat not to mention recommend them to anyone.
Very Impressed! – I went to Deans after reading the reviews. I dropped my 27 inch TV off on Friday and picked it up Saturday. It works great. My TV just stopped turning on. When I dropped it off they told me they would call me the next day (Saturday) with an estimate. They called me at 9:30 am, told me the problem and the cost of repairs. When I asked when I could pick it up they said today (Saturday). I had my TV back and was watching it by 2:30 pm the same day. The staff was very nice and I was very impressed with the serv... read more
Dean's TV Repair Rocks – My almost new Samsung LCD went on the fritz. Past warranty, of course. I could not find any help with Samsung and my internet searches left me without any viable solutions. Basically, I learned that a repair would cost at least $1000. I was seriously resigned to perhaps having to replace it. A $1000 LCD would be nice but not as nice as the $2000 one that broke. Anyhow, I found Dean's online, called and spoke directly to Dean. I opted to take my TV in. He helped me carry it in, gave me assurances that... read more
Excellent Service, Efficient and JUST AS PROMISED – I called Dean because of RAVE reviews, and I was pleased with his analysis of my tv's issues; his prompt reply via phone; his estimated quote was the price that I paid, and he had the TV ready within less than 24 hours after I took it to his shop. He worked on the motherboard of my Toshiba plasma, just as he said he would, and honestly, it came back even better than before I had the black rectangle issue (intermittently, a 2 inch by 11 inch rectangle would appear vertically... read more
Great Customer Service – My projection TV was not working properly. I called Dean TV Repair to come for an estimate. The repair technician came the same day to look at my TV. The repair was completed the same day within 2 hours and I received a great price on the repair. I will use DEAN TV REPAIR for any future repairs on all of my TV's. Thank you
Phone call led to calling someone else – I called them to see if they had heard of the problem with my TV (Mitsubishi DLP). The guy that picked up the phone was hard to understand and seemed more interested in getting me to bring him the TV then trying to trouble shoot over the phone. I don't want to pay for a diag fee if it's going to cost a ton to fix. I read all the other reviews and chose to call these guys. Maybe I had the misfortune of someone new picking up the phone. I don't know but I won't be calling them back.
Business response:
We're sorry that you did not have a good experience when you called. Our technicians generally try to determine if a problem can be fixed quickly over the phone. However, some types of issues can't be diagnosed without seeing your TV set. Should you wish to bring in your set I think you'll find that our service personnel are responsive and our rates are very reasonable. Thank you in advance for your understanding about this. Dean
Trust your TV to Dean's TV Repair !!! – I was able to get on their schedule in a few days. After describing our TV problem, the technician knew exactly what needed to be done and could fix our TV in our home. He arrived promptly.He was very professional. He took his shoes off to enter our home. He wrote down an estimate before he started and we agreed to the work. He quickly set to work. He was able to fix our TV, had all supplies with him, and finished the job within the hour. He re-assembled the TV and left everything like... read more
Frequently asked questions about Dean Tv and Electronics
How is Dean Tv and Electronics rated?
Dean Tv and Electronics has a 2.9 star rating with 170 reviews.
When is Dean Tv and Electronics open?
Dean Tv and Electronics is open now. It will close at 6:00 p.m.
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