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Dean Team Hyundai
- Car Dealers
- Ballwin, MO
About this business
Visit our website or give us a call. We have served the St. Louis City and St. Louis County area for well over 40 years, along the way forming many great relationships. To those of you that we know, we’re glad that you’re here. To those of you visiting for the first time, we hope to get to know you better. It’s not all about selling cars here at Dean Team Hyundai – it’s about being a valuable member of our community. For years the Dean Team has been building relationships where everyone wins. We... read more
Location details
14754 Manchester Rd, Ballwin, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Purchased a vehicle on line from DEAN VW of Kirkwood MO. The car was over 46,000. I can not get the car registered due to the engine light and other items. I have tried numerous times to speak to someone. Other than the finance lady, everyone else I spoke to including GM etc. have been of no help whatsoever. Not a word form any one. I have called 7 times. Emailed and asked politely for help and I get nothing. I even tried to schedule an appointment through the on line system. The only response I get is from someone calling m... read more
Business response:
Dean Team reached out to Mr. **** to resolve this issue. Mr. **** is currently in Florida and will be reaching out to us when he returns.
The Dean Team was awesome! Philip, Dean and Wes were awesome! This is our second car we have bought and they were great!! Fast and caring would be the best two words to describe our experience!
I loved my experience at Dean Team Hyundai. I would highly recommend you go see Tommy about a car. The service was excellent, and they found exactly what I wanted. My experience was handled very professionally and I felt as though I was not just another sale, but building a relationship to serve my needs in the future.
Tommy ***** was extremely knowledgeable and helpful. He was very nice and took time go over every detail of my new car. Every possible Covid precaution was taken. Tommy wore a mask the entire time and even wiped the car down before my test drive. This was the easiest and smoothest car buying experience I've ever had. I will definitely go back to Tommy in the future.
Review your contract - especially a purchased extended warranty paperwork - extremely carefully...and then, review it again. When I purchased my used 2019 Outback, I purchased an extended warranty...I know usually not recommended, but I tend to keep cars longer than an extended warranty and I don’t like “surprises”. The warranty I purchased was supposed to be for a 6 year, 100,000 mile, $0 deductible, “Gold” Subaru factory warranty. During the paperwork signing, the term was “erroneously” entered as 5 year...ok, errors happe... read more
Long story short - saw a car I wanted. Was contacted by Myles through the personal message system. Myles was polite, expedited the process over the phone. I get there - told them I was coming, explained to Myles that I just needed the car for deliveries for my retail store - was looking for something dependable, reliable, etc. I told him I have no time for financing - but get me file together so I can get in and out of there quickly. I told Myles after the test drive - car seems to be "skipping" a bit. He tells me no worries... read more
Ran my credit three times without authorization, even after I asked them not to.
Business response:
Our General Manager went back 30 days to see if ****** ****s credit score was run and there is no documentation of Dean Team Volkswagen of Kirkwood running a credit score for ******.
I have held off on a review Of the Dean Team Volvo dealership in hopes I would be contacted. My goal is to write positive reviews and typically only share a bad experience if it has really been negative with taking into consideration people may have had an off day, their work is crazy busy, or in 2020 covid has transpired. We were looking for a 2018 XC60 hybrid and are from Fort Wayne, IN. We struggled finding one locally so searched cross country with willingness to travel. How lucky were we when we found one only 6 hours a... read more
Business response:
Mr. & Mrs. ********** drove in from Indiana to view/purchase the 2018 XC60 hybrid that they have been searching for. They were able to view the vehicle and test drive the vehicle and were still onboard with purchasing the vehicle. The vehicle passed inspection and Mr. & Mrs. ********** inquired about putting new tires on the vehicle. There was roughly 7 months left on the current tires and Mr. & Mrs. ********** asked if we could participate in paying for the tires and we agreed to split the difference. They were charged reta... read more
I am financing at 2016 VW Jetta Sport from Dean Team Kirkwood. I recently got an oil change (5/14/20) done at the dealership and was told I didn’t need a new one until 52,603 miles (the sticker from the oil change). The service men told me the full synthetic oil my car needs can last between 7,000-10,000 miles. A week ago (8/07/20) my oil indicator popped on at 48,880 miles. (Basically I had roughly 4,000 miles worth of driving left on my oil change) I called the dealership to schedule a viewing and they told me I had to wai... read more
Business response:
******* had her oil changed at our dealership on May 15th, 2020. This means that she is not due for another oil change until May 15th, 2021 or 10,000 miles, whichever comes first. VW states that a 2016 Jetta can and will use oil between oil changes and you must check your oil and top it off as needed. Or ******* can bring her car into our dealership and we will check her oil and top it off for her. Oil change intervals are 10,000 miles but as a consumer you still have to check your oil and add to it as needed. This is why oi... read more
Frequently asked questions about Dean Team Hyundai
How is Dean Team Hyundai rated?
Dean Team Hyundai has a 4.3 star rating with 1,161 reviews.
When is Dean Team Hyundai open?
Dean Team Hyundai is closed now. It will open at 9:00 a.m.
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