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Dean Team Hyundai
- Car Dealers
- Ballwin, MO
About this business
Visit our website or give us a call. We have served the St. Louis City and St. Louis County area for well over 40 years, along the way forming many great relationships. To those of you that we know, we’re glad that you’re here. To those of you visiting for the first time, we hope to get to know you better. It’s not all about selling cars here at Dean Team Hyundai – it’s about being a valuable member of our community. For years the Dean Team has been building relationships where everyone wins. We... read more
Location details
14754 Manchester Rd, Ballwin, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I would recommend staying away from this dealership. Not only were the sales tactics slimy but three weeks after I regrettably bought an **** A6 from ******* ******* from the sales team a manufactured cut out in the rear bumper was discovered. A couple weeks later it was discovered that there were more missing parts on the car. *****, the **, refused to have the bumper fixed by an authorized **** dealer. Instead he said he could have the bumper repaired by his mechanic and he might split the cost with me. How this place has ... read more
Sales manager attempted to force me into using their financing instead of using my local credit union. Even with my local bank on the phone willing to talk to them and provide proof we already had financing, they tried to bully me into using their services. At every turn, they created an excuse to not allow me to simply purchase the vehicle and insist the only option was to finance through them. We walked away and will never return.
Anyone purchasing a new vehicle from Dean Team Hyundai should be informed upfront that it takes 4-6 weeks to get an oil change which is totally unacceptable. One wonders if it takes that long to get a simple oil change, how long would it take for a real service issue. For this reason I would suggest buying elsewhere.
I bought a 2019 ****** Rogue SL AWD from **** Team, my transmission needs to be replaced and I have only had this suv less than two years. They have told me because I did not buy another extended warranty they will not help because my car is above ****** miles. I have ***** miles on my SUV. Multiple repair companies have told me the ****** Rogue and Sentras have bad CVT transmissions.
Business response:
I'm sorry that ***************** is in this position with her transmission needing to be replaced at the above stated mileage of ******. We had sold the vehicle to the customer at a mileage of ****** and a date of 12/19/2020. The mileage difference from from then until now is ****** miles and approximately 1 year and 10 months and 9 days ago. The vehicle, at the time of sale, had went through our shop and reconditioning process that included both state safety and emissions test (which was passed) an oil/filter change, tire r... read more
I bought a 2019 Nissan Rogue SL AWD from Dean Team, my transmission needs to be replaced and I have only had this suv less than two years. They have told me because I did not buy another extended warranty they will not help because my car is above 60,000 miles. I have 72376 miles on my SUV. Multiple repair companies have told me the Nissan Rogue and Sentra’s have bad CVT transmissions.
Business response:
I'm sorry that ***************** is in this position with her transmission needing to be replaced at the above stated mileage of ******. We had sold the vehicle to the customer at a mileage of ****** and a date of 12/19/2020. The mileage difference from from then until now is ****** miles and approximately 1 year and 10 months and 9 days ago. The vehicle, at the time of sale, had went through our shop and reconditioning process that included both state safety and emissions test (which was passed) an oil/filter change, tire r... read more
Hello, I bought a 2016 Hyundai ****** used in 2018 for my daughter. We were sold a 10 year / 100k mile warranty. They tell You everything that could go wrong & the cost. I get it, its Your job to sell. Fast Forward to July 2022 & the engine blew, I went from a Customer to a defendant in a court of law & had to prove my case, which I did. Dean Team Hyundai had my car in the shop for 100 days (one hundred days !!!!) They did the engine change & I get in it to hear a loud squeal; I'm thinking a belt is slipping & it went away, ... read more
Business response:
We understand the customer's aggravation but we have no control over what the extended warranty covers and what they do not as they are an external company that stands on it's own. The service department tried to be an advocate for **************** and we, as a dealer, covered and additional $1200.00 of parts that the extended warranty company did not cover out of pure dealer goodwill for him and his daughter on this same claim. The vehicle was not drivable when it came in so the additional notes were put in after the repair... read more
Purchased a vehicle on line from DEAN VW of Kirkwood MO. The car was over 46,000. I can not get the car registered due to the engine light and other items. I have tried numerous times to speak to someone. Other than the finance lady, everyone else I spoke to including GM etc. have been of no help whatsoever. Not a word form any one. I have called 7 times. Emailed and asked politely for help and I get nothing. I even tried to schedule an appointment through the on line system. The only response I get is from someone calling m... read more
Business response:
Dean Team reached out to Mr. **** to resolve this issue. Mr. **** is currently in Florida and will be reaching out to us when he returns.
The Dean Team was awesome! Philip, Dean and Wes were awesome! This is our second car we have bought and they were great!! Fast and caring would be the best two words to describe our experience!
I loved my experience at Dean Team Hyundai. I would highly recommend you go see Tommy about a car. The service was excellent, and they found exactly what I wanted. My experience was handled very professionally and I felt as though I was not just another sale, but building a relationship to serve my needs in the future.
Frequently asked questions about Dean Team Hyundai
How is Dean Team Hyundai rated?
Dean Team Hyundai has a 4.3 star rating with 1,086 reviews.
When is Dean Team Hyundai open?
Dean Team Hyundai is closed now. It will open tomorrow at 9:00 a.m.
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