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Dealership
- Car Dealers
- Gastonia, NC
About this business
We strive to provide the best automotive customer experience! Buying a new Ford is a major life choice that requires quite a bit of insight and introspection on your part. Fortunately, by looking to the rest of the automotive industry for their take on what this brand has to offer, you can garner a better understanding of why driving home in a new Ford car, truck, or SUV is always a smart call. Of course, Subaru is no slouch on this front either. For those that make their way home in a new Subaru, enjoying the following prot... read more
Location details
1901 E Franklin Blvd, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedService is always handled very professionally and thoroughly.
Business response:
Thanks for the recommendation, Vonne! We sincerely appreciate your business.
From start to finish The best buying Experience of my life! Honest/Professional and NO PRESSURE. Thanks Lyle Sturgis!
Business response:
Robert, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!
Lyle sturgis did an awesome job, would recommend tindol to every one, bought a 2020 rousch stage 3 he took care of it all and shipped it to me in Mass
Josh in the service center was extremely nice and the service to my vehicle was prompt.
Business response:
Suzie, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Hi my name is Jeremiah Cochran, I just purchased an F150 and wanted to say that Jon Bradley and Cody were absolutely terrific to do business with. I was extremely impressed by their professionalism and will highly recommend them both to anyone looking to purchase a new vehicle. I sincerely thank you guys
Great experience with the entire sales staff!
The service department was not impressive. No one is perfect but the service I was given today was just unacceptable. 11am appointment for an oil change should not take 2 1/2 hrs. The excuses and the lack of care was ridiculous. My truck wasn’t even pulled back after an hour and a half wait. Unhappy frustrated customer.
Business response:
Thank your for your feedback which we take very seriously. We are sorry for your recent experience. Our appointment system had allowed overbooking of waiting appointments. Our time estimations were not clearly communicated as we discussed before you left. For the inconvenience and delay we took care of the cost of the tire rotation. Normally a minor service is completed in one hour. Today we fell short and we apologize for that.
Worst customer service!!! Come for an oil change with an appointment and get told one hour...it’s been two hours and they haven’t even started yet 🤬 one excuse...someone called out at 10, but no one said anything when we got here at 1040 except it would be ready in about an hour.
Everyone is always nice, helpful, and friendly. Usually I am able to drop my car off and get the oil changed same day or run by and they will check my tire pressure for me without it being an inconvenience. Great service!
Business response:
Great customers! Thanks for the review, Carrie! We sincerely appreciate your business.
Frequently asked questions about Dealership
How is Dealership rated?
Dealership has a 4.1 star rating with 517 reviews.
When is Dealership open?
Dealership is closed now. It will open at 9:00 a.m.
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