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David Hearn - State Farm Insurance Agent
- Insurance
- Austin, TX
About this business
Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. History Established in 1988. I am very proud to carry on the family tradition of being a State Farm Agent like my Grandfather and my two Uncles. I opened my State Farm office at this location in July 1988, after serving in the USAF as an Instructor Pilot. Meet the Business Owner David H. Business Owner I am a University of Southern California graduate (B.A. 1978). I am also proud to be a third ge... read more
Location details
6023 N IH-35, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were absolutely amazing for us. Our car got totaled a couple days before Christmas, so the claim we filed understandably took a few days to get started. But once it was started, it only took them 6 days to finalize everything and pay it off. Customer service was great and our local agent is amazing. So happy to have State Farm.
On the night of 11/30/18 my basement flooded due to the sub-pump. Immediately, we called a plumber and spent $800 to install and replace a new sub-pump. We also went out and bought a dehumidifier and shop-vac to help reduce the water damage. Once the plumber was finished we called our State Farm Agent that evening and told him what occurred. He indicated that he would put in a claim and that someone should be calling within the next 2 days. Two days passed and no calls. Since there was no direction from our insurance company... read more
I would give zero stars if I could! I will begin with December 11, 2018, when after more than several weeks we were informed that our claim was rejected. Before I lay out the event that took us to this point, it is relevant that you know that Joe Stauffer, my husband, was a reliable State Farm claim Rep. for 28 years. We have been State Farm policy holders and advocates for almost 40 years. If you have our claim, you can read the reason that our claim was denied. The field agent made an assertion from pictures (that Dry Forc... read more
I had been with Farm Insurance for several years. After moving from out of state I attempted to purchase a policy in Ohio. The agent placed my vehicle on my policy twice and also placed my vehicle on another driver's policy. This caused the other driver's policy to cancel. When I brought it up to the representative at Betsy Warner State Farm I received no help or explanation. I then decided to cancel my policy. Cooperate support sounded very concerned and promised to resolve the situation, and told me my policy would be canc... read more
I had a really bad experience with state farm, their customer service is very bad. I had more than 7 member representatives from state farm on the phone, 2 of them hang up on me. One of the member representatives even told me that she does not care. They were not trying to help me, but they just wanted to argue. I WOULD NOT RECOMMEND THIS COMPANY TO ANY ONE. They are also very cheap when it comes to accident repair, my auto body shop told me that, they do not like working with them. VERY POOR CUSTOMER SERVICE AND PROBLEM SOL... read more
I was in an auto crash3 weeks ago and was rear ended by one of your customers. An adjuster looked at my truck and issued me a check for repair. I took my truck, an Ford F-150 to W**** ******** **** in H********** ** for repair. There were other repairs found by W**** ******** after they began the work. Apperently they found a third needed repair and completed the third repair before contacting State Farm. My truck has been completed and ready for pick up for 2 days. I was told by a State Farm agent that the adjuster was sche... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 17, 2018. While we cannot share specific details in this public response, our claim leadership contacted the complainant on December 19, 2018 to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Property and Casualty Claims 844-292-8615 State Farm Mutual Insurance Company
I was a 12 year customer of State Farm. I got married and bought a house and had to add my wife to my policy, so I requested a new quote from my agent listed on my auto insurance card. I was told I could not get a quote because my auto policy was at a different office because my original agent had died, and the policy would have to be transferred to the correct office. The policy was transferred to my agent's office and the office automatically made changes to my home and auto, they did not give me an updated quote or add my... read more
Horrible customer service. They are paying over 3000 for damage to my car but want me to pay $69 for a tire. The rude phone rep said because my tire wasnt new. Well my body panels and other peices parts were not new either but your insurant crashed into me and your replacing those. Absolutely ridiculous!
State Farm Claims State Farm will not complete the settlement process or communicate with me about my claim. My wife was struck by an elderly driver insured by state farm. They accepted responsibility. They offered a low ball settlement offer with several inaccuracies concerning the prior accident condition of the vehicle as well as left off vehicle package info. I issued a written response which they have not responded to. They took the vehicle from my shop to across state somewhere. Their agent could not tell me where and ... read more
Frequently asked questions about David Hearn - State Farm Insurance Agent
How is David Hearn - State Farm Insurance Agent rated?
David Hearn - State Farm Insurance Agent has a 1.4 star rating with 248 reviews.
When is David Hearn - State Farm Insurance Agent open?
David Hearn - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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