This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
David Hearn - State Farm Insurance Agent
- Insurance
- Austin, TX
About this business
Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. History Established in 1988. I am very proud to carry on the family tradition of being a State Farm Agent like my Grandfather and my two Uncles. I opened my State Farm office at this location in July 1988, after serving in the USAF as an Instructor Pilot. Meet the Business Owner David H. Business Owner I am a University of Southern California graduate (B.A. 1978). I am also proud to be a third ge... read more
Location details
6023 N IH-35, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My son was car jacked and attempted to shoot out the tires to avoid the truck being stolen. The man trying to steal my son's car drove it into a tree in a ditch. State Farm refused to pay for the repairs caused from the bullets. I was not happy about that but agreed to pay the difference. Once the repairs were complete, I went to pick up the truck and the engine was running very rough. The shop said it was a routine maintenance issue and just needed spark plugs. State Farm authorized the replacement of the spark plugs. This ... read more
I found a less expensive insurance company that covered more for my home. I contacted my agent and told them that I wanted to cancel my policy to please send me the necessary paperwork, they said there was no paperwork we just do it verbally and State Farm will send you something in the mail. Needless to say I never got anything in the mail saying it was canceled. They charged my mortgage company for the insurance policy as well as my new insurance company charged my mortgage company. I contacted State Farm about this and th... read more
STAY FAR AWAY FROM STATE FARM! You've been warned! I've been a State Farm customer for almost 30 years and they are canceling my homeowner's policy, that I've had for 13 years because I've had 4 claims that were all weather related and the total of all claims is approximately $15,600, after I subtract my deductible. I was told by Amanda S****-Underwriter, they are canceling me because I have a high risk of filing more claims in the future. DUH! That's how insurance works! I pay my premiums, and they're suppose to protect me ... read more
My agent is refusing to release an official proof of insurance to the DMV, which is required for me to be able to renew my registration. They were supposed to do this over two months ago, and the first time I called I was told it would be taken care of. Two months later I come to find they hadn't done it AND my plates are also now suspended due to lack of insurance proof, even though I had personally sent a copy of my insurance card to the DMV and being insured the whole time. They still needed a copy directly from State Far... read more
I met Peyton at an event my kid's high school held. I was already a State Farm customer but with a different agent, but wasn't happy with the service I was receiving from them. Peyton promised us that he could definitely fix the issues we were having but didn't. He is nice enough, his staff is decent, but it sucks that any changes made by us customers go through our agent...but yet the agent "can't make" them technically. I made changes to my policy on 2/4, well before my auto-draft (2/25) and was told it would take effect i... read more
I'm Done with State Farm after over 25 years. Their customer service is terrible, and they don't listen to their customers. I had an issue with State Farm using all used parts to repair my car especially when I had just spent $1200 to replace the condenser four months earlier. I informed them that I didn't want to have to repair the condenser again due to the cost of the repair. Trying to explain my concerns to them was impossible. I Spoke to an agent named Alicia and she was combative and rude, I asked for a supervisor and ... read more
I think this company offers a really poor business and customer services. Their policy is to drop you if you have an accident, it doesn't matter if is your fault or not. They are really happy to take your money but not to use that money to help you. The customer service principle of this company is poor, rude and in some cases discriminatory
I have been with State Farm for Auto Insurance for close to 40...yes that IS 40 years! In all this time they have had horrible customer service and claims departments but I suppose I have just been too lazy to switch. I see most all the reviews give 1 star so isn't that saying something to you State Farm!!! Are you paying attention!!! I think NOT! I just had an issue with my rates being raised $700.00 a year for the lack of one safe driving low mileage odometer reading. Paul ****** and Dave *******in underwriting are horribl... read more
Business response:
February 1, 2019 Better Business Bureau 112 Harrison Peoria, IL 61602 RE: BBB-Case Number: *******To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 24, 2018. While we cannot share specific details in this public response, our underwriting leadership contacted the complainant on January 22, 2018 to address her concerns, and we have reached a resolution. Sincerely, Auto Underwriting Department State Farm Insurance Companies
State farm client T boned my new 2019 Dodge Ram, would refuse to speak with me in English, unfortunately for her I have a witness. They delayed my witness statement for a month to try and not hear it and then labeled my vehicle as a 2018 instead of 2019 to protect their client who lied. They sent me to have repairs done and they were so poor even ruining the diamond paint on the entirety of the 75 thousand dollar vehicle so I had to sell it for a diminished value. I am asking them to reimburse this diminished value and they ... read more
Frequently asked questions about David Hearn - State Farm Insurance Agent
How is David Hearn - State Farm Insurance Agent rated?
David Hearn - State Farm Insurance Agent has a 1.4 star rating with 248 reviews.
When is David Hearn - State Farm Insurance Agent open?
David Hearn - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com