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David Hearn - State Farm Insurance Agent
- Insurance
- Austin, TX
About this business
Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. History Established in 1988. I am very proud to carry on the family tradition of being a State Farm Agent like my Grandfather and my two Uncles. I opened my State Farm office at this location in July 1988, after serving in the USAF as an Instructor Pilot. Meet the Business Owner David H. Business Owner I am a University of Southern California graduate (B.A. 1978). I am also proud to be a third ge... read more
Location details
6023 N IH-35, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today is Feb 13, 2018.... ON NOVEMBER 4 2017 I was hit head on in my brand new truck by a crack head with no insurance in another state. My truck was taken to one of State Farm's "preferred providers" for an estimate and repair. The truck was valued at over 40k so the estimate of 22k was nowhere near the 75% they said they needed to total it - EVEN THOUGH the frame was destroyed. I was told TWO WEEKS for repairs. They rebuilt the truck on a new frame. Then went to work repairing everything. I asked repeatedly for the truck t... read more
Garbage insurance. Needed them 2x in 45 years..screwed royally the first time and the second time they didn't even bother to come out to see us to help out with storm damage. They just sent emails saying they wont pay anything...45 years of WASTED cash. Sad...switching insurance ASAP.
With over 20 years with State Farm and over 7 vehicles insured with them in that time frame we are now leaning due to what we see as extremely bad business practices and extreme lack of customer service. We made the mistake of getting on Auto pay. And as many horror stories go, it’s never a good idea to do this. Over the past 3 years with no accidents our rates have been going up up up. On January 26 that hit an all time extreme. I noticed a larger charge on my account. A almost $32 a month increase. A month! When I called t... read more
This review is specific to john santoro branch in lighthouse point. I wanted to put out a review to describe my experience with this State Farm location as a warning to others who are looking to possibly switch to State Farm for insurance coverage. I want to start by saying I have never left a negative review of any business I have dealt with. My experience was horrific. I spoke to Alyssa (office manager at the time) to get set up with State Farm originally and she was wonderful ! She quoted me a great rate on auto insurance... read more
I was covered by state farm for a while until I had an accident that left me unable to drive back in June of 2017. I cancelled my policy a couple months later and have not driven since. State Farm Insurance has taken it upon themselves to raise my boyfriends insurance just because I lived with him for a while. I have never driven his vehicles and never have I ever been on his insurance. I am extremely upset that he is being made pay for me when we are absolutely separate in our vehicles and insurance. State Farm Insurance is... read more
When I bought a new vehicle we added it to my husband's State Farm policy, no problem. But shortly thereafter I moved to a different state to find a new home for us. When I transferred my policy to New Mexico I had one problem after another. First of all the agent put the wrong address on my policy and the motor vehicle department would not register my truck until that was corrected. Then less than a month later I received a letter telling me that my policy was being cancelled because they didn't have necessary information o... read more
Terrible communication, never respond to emails. Impossible to cancel policies online.
Totally disgusted with this company. My intentions was to write a letter directly to StateFarm but couldn't find anything on the website. I normally let things roll of my back but I need to let others know my experience with this company. I have been with StateFarm for 30+ years. It was a great company in the day but the past 5-7/yrs the customer service has deteriorated. I have (8) Policies with the company and spend about $9-$10K a year between those policies. In 2016 I had a deer strike with my new 2016 Ram. I put a claim... read more
i was involves with an insurer from state farm my car was fixed my insurance co returned my deductable i was found not at fault.HOWEVER STATE FARM REFUSES TO PAY DIMINISHED VALUE EVEN WHEN 2 SOURCES WERE SUBMITTED.THEY REFUSED TO TELL ME WHAT WAS DEFFICIENT OR WHAT EVIDENCE NEEDED TO BE SUBMITTED.I ADVISED EVERYONE NOT TO BE INVOLVED WITH THIS COMPANY BASED ON MY OWN EXPERIENCE I DO NOT KNOW WHAT TO DO NEXT
Frequently asked questions about David Hearn - State Farm Insurance Agent
How is David Hearn - State Farm Insurance Agent rated?
David Hearn - State Farm Insurance Agent has a 1.4 star rating with 248 reviews.
When is David Hearn - State Farm Insurance Agent open?
David Hearn - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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