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Dave & Buster's Corporate Office
- Sports Bars
- Coppell, TX
About this business
Innovators of the restaurant and entertainment category, Dave & Buster's was founded in 1982 and is headquartered in Dallas. Dave & Buster's now operates nearly 50 large venue, high-volume restaurant and entertainment complexes throughout the United States that offer a food and fun-filled experience to adults and families. The exciting environment of the Dave & Buster's complex contributes to each guest's experience and also provides a setting for corporate and group events. The Company has granted several international lice... read more
Location details
1221 S Belt Line Rd Ste. 500, Coppell, TX, 75019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
FALSE ADVERTISING! Visited the ****** Oh. location on 5/19/2025. I ordered the "Eat & Play" Combo. $59.99 for a Smashed Burger and "UNLIMITED Game Play- 90- Min Game Play + Earn Up To 1500 Tickets". That is exactly what the menu stated. No where near the ad was an indicator or asteroid * to read the bottom fine print. Not to mention the fine print conveniently blended into the menu in their very dimly lit restaurant. It turns out the game card was NOT unlimited. It was VERY limited and only good for about half the games. And... read more
Yesterday I dined at **** and Busters ************ location. I purchased a power card meal deal in which you pick an entree, soda and $35 powercard ($39.99). I added a side salad instead of French fries. I waited over an hour for my cheeseburger while I watched everyone who came after me receive their food. The manager came and I guess my order never got to the back. Manager stated he would make things right. I received my burger but no side salad. When the bill came the manager took off $2.00. When I mentioned I was charged... read more
Booked a party of 20 and paid deposit and upon arrival to had no record of it!!! They had to get everything set up after I arrived.The pizza was over cooked and management was no help!!! Was there 3 hrs and the server checked in on us one time...The worst service ever of anywhere I have ever been.The manager also just gave the kids the game cards without consulting with a adult again worse experience ever will never return or recommend anyone going there!!!
If I could give it 0 stars I would. Lets start off that they discriminated against ******* family. I went here to eat, drink and play with my husband , brother and sister for my birthday 12/31. My tab was $71 dollars I paid for it but the machine didnt register it, when I brought it to the servers attention she asked me to do it again after showing it the payment was made. I did it again (I only had $45 left on the card after the first initial transaction). She got her manager ***** or **** whatever her name is and she proce... read more
Today my 8 year old daughter and I recently visited the Dave & Buster's location in *********,Nv at approximately 5:50-6:00pm and unfortunately had an experience that left me feeling extremely disappointed and uneasy. After arriving and being seated, I waited over 30 minutes without any acknowledgment from my designated server. During this time, I observed this server attending to other tables multiple times at least 4-5 times each while I attempted to get her attention. Despite my efforts, I received no ***************** th... read more
Its absolutely sad how this restaurant has gone so downhill. We visited this establishment frequently. We knew everyone. Due to my daughters sports practice unfortunately we could not go as much but decided to take a trip for our anniversary. Typically the front desk was amazing!! Would tell us what the best deals for our money was and would always try and help as much as possible. I handed the gentleman 8 bands to see which were able to add tickets to. 4 were active out of the 8 but we decided to just go with the ones we ha... read more
Business response:
We would like to extend our sincerest apologies for the less-than-satisfactory experience ************** had during her recent visit to **** and ******'s. We deeply regret any inconvenience or disappointment this may have caused ***************** **** and ******'s, we strive to provide exceptional service and create memorable experiences for all our guests. We understand that we fell short of meeting ****************** expectations on this occasion, and for that, we are truly sorry.To express our apologies and make it up to ... read more
Subject to uncoordinated and sloppy management efforts, mocked by staff and kick out of establishment. Just trying to play a game of pool.
Business response:
At **** and ********, we strive to create a family-friendly environment where all guests can enjoy their time without being subjected to offensive language or behavior. We have a zero-tolerance policy when it comes to conduct that disrupts the experience of other guests or compromises the safety and well-being of our staff.We want to emphasize that the actions taken by our management team were in line with our policies and procedures. We concur with their decision to ask Mr. *** to leave, as it was necessary to maintain the ... read more
I met up with family there on Nov 24th . We all had separate bills. My bill was $115.68 . I gave a tip of $20 cash and paid the bill with my debit card. I was charged $140.00 when it went to my bank. I then called **** and busters about it. After 3 days I got my money returned of the difference. I also notified all my family and the same thing happened to them . They should be investigated and the server be fired. I wonder how many more people this has happened and them not know it. It was horrifying and I will never go ther... read more
Business response:
We are writing to express our sincerest apologies for any inconvenience **************** may have experienced during her recent visit to **** and Busters. We deeply regret that ******************** expectations were not met, and we want to assure **************** that we take her concerns seriously. At **** and Busters, we strive to provide exceptional service and an enjoyable experience for all our guests. We understand that any inconvenience can be frustrating, and we apologize for falling short of ******************** exp... read more
On Thursday August 24, 2023 I decided to go to ************** in ****************** Mall in ******* **, ALONE. In order to play a game of pool at this location you must leave your drivers license with an attendant at the service desk and in return they give you a rack of ***** for the table which I did Around 7p.m. After two hours, I returned the rack of ***** to the service desk at 9p.m. Only to be told that MY LICENSE WAS GONE. I was told that it was given to another individual by the attendant. Outraged by this situation,... read more
Business response:
Thank you for taking the time to let us know about ****************** visit to Dave & Busters in *******. Dave & Busters takes pride in providing our Guests with great fun, excellent food, and legendary service.In response to ****************** concerns, I communicated the dispute totheGeneral Manager. Rest assured, we took ****************** concerns seriously andthey have been addressed with the staff and management team appropriately.
Frequently asked questions about Dave & Buster's Corporate Office
How is Dave & Buster's Corporate Office rated?
Dave & Buster's Corporate Office has a 1.9 star rating with 231 reviews.
When is Dave & Buster's Corporate Office open?
Dave & Buster's Corporate Office is closed now. It will open at 8:00 a.m.
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