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Dane County Auto
- Car Dealers
- Stoughton, WI
About this business
Kayser Automotive Group sells and services a variety of new and pre-owned vehicles. It is a group of dealerships that offers a range of cars, vans, sedans, trucks, and sport utility vehicles. The group operates Kayser Ford, which provides various models from Ford, including Focus, Fusion, Escape, Explorer, Edge, Mustang and Taurus. Kayser Automotive Group s Nissan models include Altima, Frontier, Cube, Maxima, Versa, Rogue and Sentra. The group maintains a pre-owned center that offers several models from Chrysler, Pontiac, D... read more
Location details
1411 US-51, Stoughton, WI, 53589, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our son in law bought a used truck from Dane County Auto in August. His brakes went out and had it towed to Dane County Auto. After charging $200.00 for the tow there bill was outrageous..My son in law had it towed to another mechanic and it was fixed for about a third of the price he was quoted. They do not stand behind there used vehicles!
Business response:
Terry - Our team sincerely apologizes for the negative experience your family had at our dealership. Customer satisfaction has always been our utmost priority. If you would like to have a further discussion about your experience please contact our general manager Justin at (608)873-5621. Your comments are appreciated to improve our processes moving forward. -Van Horn CDJR Team
Brought a used truck from them in August and the brakes completely went out yesterday. My husband could of died but luckily was safe. They are blaming it on the brake pads which they did mention about at my husband last oil change. However, with what happened to the truck and talking to other mechanics we learned that something also probably was wrong with the electronics. The sales people were great at there job but this place does not care about their customers or is willing to work with you if something goes wrong. My kid... read more
Business response:
Thank you for the feedback. We take customer safety very seriously. I am sincerely glad that your husband is safe and that no one was injured. The truck in question has had over 13,000 miles put on it since it was purchased from us in August. At your last oil change, our service advisor strongly recommended to your husband that the front brake pads and rotors be replaced as they were wearing to unsafe tolerances. He stated to us that he was aware of the situation and had already made an appointment with your local mechanic t... read more
Great people to work with. Didn’t feel pressured into anything. They listened to our needs and concerns and answered them. Katelyn was wonderful to work with even though she had other customers at the time. Don came and helped us out and while she was busy and was great to work with as well. We left that night knowing we would be back to buy our van but wanted to sleep on it anyway and they didn’t pressure us into signing right then and there which we appreciated. Came back the next day and everything was ready for us. We me... read more
Just bought my 2nd vehicle from here. Incredibly friendly and they really know what they’re working with. Definitely made me feel like part of the family!
We bought a dodge ram 3500 from them thay they claimed was "fully inspected." It had a flat tire in the showroom. We were told to go fill it up. We did and it was very obviously a bad valve stem seeing as the air immediately gushed back out. Still waiting to see if they reimburse me for that. They lost the spare key and accused us of stealing it. Still seeing if they give us the spare key they promised. We drove the truck for 5 days and never hauled a load. Turns out it had the dodge ram death wobble. We hit a bump on the hi... read more
Business response:
Mr. Phillips, We apologize that you are having issues with your vehicle so soon after purchasing it. As can be seen by the hundreds of positive reviews, we try to do everything possible to create the best possible guest experience along with selling q…See More
As my fiancé previously posted we will never recommend anyone purchase a vehicle from DCA. After the sales man tried to sell Kyle the wrong jeep decided he was going to take attitude with him when he told the Sales manager Don it wasn't the right car. Also after 5 calls and still no fill disclosure on what was needed, Kyle resulted in having to lie to Don just to stop the phone calls. Then there was pm sent to Kyle's Facebook from jos-b saying how he should have contacted him directly instead of writing the review on fb! WAR... read more
We just bought a new 2016 Jeep Cherokee from Dane County Auto. The sales people, finance people, and detail people all stayed late for us to get the job done. Excellent service, very friendly, (without being fake "salesman like"). They answered all our questions, worked hard to get us the best rate and term and they are even turning in my leased vehicle for me! We are very happy with our decision to buy from DCA would highly recommend them!
Business response:
Hallie - Thank you for taking a moment to let other Facebook members know about your recent experience at our dealership! We're excited to hear what an awesome experience you had working with our team. We hope you enjoy your new Jeep Cherokee for many years to come!
Just purchased a Ram 1500 Big Horn. Amazing customer service. This was by far the easiest time I have had purchasing a vehicle!!
Business response:
Brandon - Thank you for the wonderful feedback on your recent experience with our sales team. It's a huge compliment that we topped the list of all the car buying experiences you've had! We hope you're loving driving your new Ram 1500 Big Horn!
Frequently asked questions about Dane County Auto
How is Dane County Auto rated?
Dane County Auto has a 4.8 star rating with 2,956 reviews.
When is Dane County Auto open?
Dane County Auto is closed now. It will open tomorrow at 8:30 a.m.
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