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Dalzell Jewelers
- Jewelry
- Crystal Lake, IL
About this business
We import diamonds directly from Antwerp, Belgium, and pass along that savings to our customers. We carry an extensive collection of bridal and fashion jewelry in our store. Please check out our website for a complete list of the designers we work with, or stop in today and visit our showroom in person. Dalzell Jewelers also has one of the best selections of PANDORA charms, bracelets, and other popular jewelry.
Location details
41 N Williams St, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:30 p.m. | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 9:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedI had my engagement ring redone, the diamond reset on a new band… the staff at Dalzell have been amazing at helping me pick the perfect new band to reset the diamond in!!! I have had many things repaired or purchased from Dalzell and have ALWAYS walked out happy!
Possibly the best customer service I have ever encountered. My husband recently purchased a beautiful blue topaz ring for me for Christmas. Unfortunately a diamond in the surround had fallen out. No questions asked they repaired the prong. A business like this has longevity because of these moments. Thank you Dalzell for standing by your product and your beautiful selection of jewlery.
When I consulted for two separate custom pieces, they went horribly wrong. First, Julie measured the fine gemstone needed WRONG- too small. Then the setting I was told would work fine came back completely different, with no call beforehand.. I showed up on pickup day and it was not as expected. Also, the prongs were set so badly that they were catching on clothing, sheets, my hair and were not hugging the gems they were supposed to be set flush with.A separate necklace or… See more
No other jeweler in this county would even look at my ring to fix it, I’m guessing because the monetary value is very little. The sentimental value is GREAT. Dalzell did a FANTASTIC job on my ring, it looks BEAUTIFUL. I have always had good experiences with Dalzell.
They are a neighborhood business. They are fair and down to earth people who are very pleasant to do business with.
Was at breakfast with my husband and noticed the jeweler across the street. We were discussing that my wedding ring has gotten a little deformed over the years. We wanted to give a local business some business so we went there to get a quote. They took my ring, said they would ask if the jeweler could do it, came back with my ring 10 minutes later repaired and said no charge. We felt terrible but very appreciative. We will refer anyone who asks to this jeweler and all of our future business will be here.
I had a minor jewelry repair, but one that was important to me. These people treated me as if I I was making a major purchase. So kind and courteous. Thank you!
Our first visit to the store and we were very pleased. We brought some jewelry in to be sized and repaired.Diana was very knowledgeable and helpful . Appreciated her taking extra time with us and her attention to detail.
I had a ring made repurposing the diamonds from my Grandmothers engagement ring and Mother’s wedding ring. Worked with Julie L who was most helpful during this process. Initially was very worried surrendering these cherished stones having never dealt with Dalzell however was brought to tears with my first look. The ring was beyond my expectations and so beautiful! This ring will now be my legacy to my children with lots of history attached!
Frequently asked questions about Dalzell Jewelers
How is Dalzell Jewelers rated?
Dalzell Jewelers has a 4.8 star rating with 466 reviews.
When is Dalzell Jewelers open?
Dalzell Jewelers is closed now. It will open at 9:30 a.m.
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