This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
D3/A-OK Appliance Service, Inc.
- Appliances & Repair
- Colorado Springs, CO
About this business
If you're in Colorado Springs, Colorado, and you're in need of top notch appliance repair services, then look no further than to D-3/A-OK Appliance Service Inc. Factory Trained Technicians - Dishwashers - Washers - Ranges - Microwave - Freezers - Dryers - Ovens - Refrigerators - Disposals. All Major Brands including: Admiral, Amana, Bosch, Climatrol, Coleman, Frigidaire, GE, Hotpoint, Insinkerator, Jenn-Air, Kitchen Aid, LG, Maytag, Magic Chef, Sharp, Tappan, Toshiba, Viking, Whirlpool, and more! Call D-3/A-OK Appliance Serv... read more
Location details
2365, 5275 Galley Rd, Colorado Springs, CO, 80915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I paid an initial $300 for a service tech to fix a leak coming from the bottom of my fridge. Apparently the drain was clogged. 2 days outside of my warranty my fridge began leaking again. When I called I was informed I was outside my warranty but that because it was only a couple days they would honor it and not charge a service or labor fee. After the technician returned and “defrosted the fridge” which was not done the first time, I was told I owed a $200 service fee. I called back and spoke to the same person I did the pr... read more
Fletcher was so helpful and polite. He was on time and quick to understand our problem. We would welcome him back anytime to fix our appliances.
Fletcher was wonderful to have service our refrigerator. He was on time, very knowledgeable, polite, and a joy to have service our refrigerator. Would highly recommend him for a service call.
Fletcher is very thorough, knowledgeable, extremely professional and courteous. We would recommend him to anyone!
Fletcher was great, he was here on time all three times and very friendly and the service was very professionally done
This is one of the worst companies I have ever dealt with!!! They sent a service rep who had no clue what he was doing. I needed evaluation for a refrigerator freezer that was not cooling properly. The service rep opened the freezer drawer and said the fan was working. He did no diagnostic checks, and since the unit is in the garage, he advised covering the unit with a blanket because the freezer does not cool with the cooler temps of the garage. I was charged for this sloppy uneducated service. Several months later I obtain... read more
Business response:
Hello Mr ******, I appreciate your time on the phone today, and again I apologize for the experience you had with one of our technicians. To reiterate I did offer you a refund on the diagnosis along with an apology, in return I would simply need a copy of the receipt of what the other companies findings were. It is unfortunate you would not be willing to reach this compromise, if you do however change you mind reach out to me and we will get this taken care of for you.
I'm not sure how anyone can come up with an A+ rating for this company. I have had nothing but trouble and their customer service has been the worse I have ever experienced. I purchased a Maytag washing machine not quite 2 years ago that broke down, I called Maytag about an autherized service company and they set up an appointment with D-3/A-Ok Appliance Service Inc. I had payed $450 for this washing machine when it was brand new. The appointment was set for about one week out. The repairman showed up, went into the utility ... read more
This is the first time to report a company! Your consumers need to know that this company sent me to a collection agency about 10 days after the service call. I did not receive a bill or a phone call concerning the service call. I was in contact with ****** (warranty) when I got a letter from the collection agency. I paid the 95.00 to protect my excellent credit rating. ****** told me that is was highly unusual for a company to follow this type of approach. I signed a bill at the time of the service call with a "0" due.
Business response:
Wednesday, August 29, 2018 Raymond, When ********* Corporation sent the dispatch to report to your home under your contract we did just that and found that the issue with your machine was the fact you had not cleaned out the drain hole in the door boot for your front load washer under normal maintenance per your contract. When Nathaniel made the phone call into ********* to see if they would cover this they stated no they would not and that the charges were your responsibility per your contract, this was communicated by Na... read more
Frequently asked questions about D3/A-OK Appliance Service, Inc.
How is D3/A-OK Appliance Service, Inc. rated?
D3/A-OK Appliance Service, Inc. has a 4.7 star rating with 3,563 reviews.
When is D3/A-OK Appliance Service, Inc. open?
D3/A-OK Appliance Service, Inc. is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com